Front Desk Restaurant Manager

COMMUNICATION

ADDRESS-

**** * *********

RANCH LAS VEGAS

NEVADA 89183

RONALD PITCHAI AROCKIA SAMY

**********@*****.*** 702-***-****

PROFESSIONAL SUMMARY: Results oriented front ofthe house with over 15 + years of experience in hospitality industry .Expertise in all facets of hotel

management,including front desk

operations,housekeeping,food handlers,food & beverage and, maintenance,Proven leadership skills with the ability to train staff to the highest statndard service,reduced staff turn around increased customer satisfication and upselling techniques, ability to Coordinate across departments,and satisfaction . Track record of success in developing initiatives to reduce costs,Increase

revenues,streamline operations.

EDUCATIONAL QUALIFICATIONS:

Institute Course Year ofpassing

National board ofsecondary

education

HSC 1998

National board ofsecondary

education

SSC 1996

3 year Diploma in Hotel

Management & Catering

Post

graduation

1999 & 2003

SKILLS & HIGHLIGHTS:

Issue Resolution

Guest Relation services & Satisfaction

Staffdevelopment & leadership

Point ofSale (POS)systemoperation

Process Improvement

Food safety understanding,publichealth(PH)

Positive Energy with goodattributes

Date of

Birth:

05/11/1982

Age: 41 Years

WORK EXPERIENCES:

CURRENTLY working in a TAj palace indian as

a RESTAURANT MANAGER in LAS VEGAS since

2019 till date.

HOTEL DEPARTMENT DESIGNATION Yrs EXP

TACOS AND

BEER

Front ofthe

house . SERVER

2018to

2019

MINT INDIAN

BISTRO

FRONT OF THE

HOUSE

WAITER,LEADEAR

SHIP,MANAGER

2015 to

2018

ORIGIN INDIA

FRONT OF THE

HOUSE

WAITER, TEAM

LEADER

AUG

- 2008 to

2014

CARNIVAL

CRUISE CONTINENTAL

RESTAURANT

ASSIST SERVER

SEP 2005

to 2006

THE PARK FIVE

STAR HOTEL

ITALIAN

RESTAURANT BAR

SERVER/BAR

BACK

DEC

2003 to

MAY 2004

GRT FIVE STAR

HOTEL

CONTINENTAL

RESTAURANT TRAINING FOH

6MONTH IET 2002 to

2003

Additional Information:

Core Competencies: Visionary, creative andfocused Hobbies

Exploring my TRAVELLING

Languages Known: English

CERTIFICATION:

I, RONALD PI TC H A I declare that the above

information is true and correct to the best of my

knowledge and nothing has been concealed or-distorted. Yours sincerely,

RONALD PITCHAI AROCKIA SAMY.

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