Executive Assistant Customer Service
Resume:
ANGELINE
BOLANO
**************@*****.***
Dallas, TX 75007
PROFESSIONAL SUMMARY
Motivated professional with experience in loan processing, education, and veterinary technology. Seeking a career in the administration industry to utilize strong analytical skills, work ethic, and thrive in fast-paced environments. Exceptional communication and customer service skills. Eager to contribute cross industry skills to a dynamic administration institution and drive success.
University Of Texas At Arlington - Laboratory Teaching Assistant Arlington, TX • 08/2022 - 01/2023
Bent Tree Animal Hospital - Veterinary Technician
Carrollton, TX • 09/2021 - 07/2022
WORK HISTORY
Skys Roofing & Exterior - Executive Assistant
Dallas, TX 08/2017 - Current
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Coordinated closing process with contractors, insurance companies, and government clerks.
Audited client files for completeness, identified missing documentation, and generated condition lists for applicants.
• Provided quick turnaround times to maintain fast-past schedule. Built and maintained professional relationships with students and faculty members.
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Prepared letters of recommendation for students looking to obtain internships and cooperative opportunities.
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Documented attendance, checked assignments, proctored tests and provided grades according to university standards.
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Developed and implemented protocols and procedures to enhance the efficiency and effectiveness of veterinary operations, resulting in improved patient outcomes and client satisfaction.
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Acted as a mentor to junior veterinary technicians, offering guidance and support in developing their technical skills and fostering a collaborative team environment.
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Administered medications and treatments to animals under veterinarian supervision, ensuring optimal patient care.
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English
Native or Bilingual
Spanish
Native or Bilingual
LANGUAGES
SKILLS
• Laboratory Procedures
• Pharmacy Management
• Record Management
• Interpersonal Communication
• Adaptability
• Resource Management
• Problem Solving
Fostering a positive and
energetic atmosphere
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University of Texas At Arlington
05/2022
B.A. Biology
EDUCATION
• Minor: Chemistry
Excel Committee member - UTA
student event planning
organization
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Treasurer of UTA's Pre-Veterinary
Society
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AWARDS AND
ACKNOWLEDGEMENTS
UTA Leadership Seminar -
Certification 2019
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Site leader for "The Big Event" -
Recognition - 2019, 2022
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Contact this candidate