Executive Administrative Assistant to VP and HR

ESTHER PLUMMER-FOLKES

Atlanta, GA

678-***-**** ************************@*****.***

Dedicated Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experience

Office Manager/Dispatcher

Alert Patrol Ft. Lauderdale, FL

2020-DECEMBER 2023

MAINTAINED BOTH DIGITAL AND PHYSICAL FILING SYSTEMS.

CREATED, MAINTAINED AND UPDATED FILING SYSTEM FOR PAPER & ELECTRONIC DOCUMENTS.

RESPONSIBLE FOR GENERATING AND UPDATING REPORTS ALONG WITH MANAGING CURRENT AND NEW ACCOUNTS.

DEVELOPED AND SUSTAINED SUCCESSFUL RELATIONSHIPS WITH VENDORS AND CONTRACTORS.

EFFECTIVELY MANAGED BUDGETS AND ALLOCATED RESOURCES TO MAXIMIZE PRODUCTIVITY & PROFITABILITY.

HANDLED OFFICE OPENING AND CLOSING PTOCEDURES.

MONITORED GUARD SHIFT CHANGES TO UPHOLD SUCCESSFUL OPERATIONS STRATEGIES AND MAXIMIZE BUSINESS SUCCESS.

IMPROVED STAFFING DURING BUSY PERIODS BY CREATING EMPLOYEE SCHEDULES AND MONITORING CALL OUTS.

Office Manager/Dispatcher

Baywatch Security Ft. Lauderdale, FL/Remote

2015-2020

MAINTAINED PROFESSIONAL RELATIONSHIP WITH SECURITY OFFICERS AND CLIENTS TO INCREASE TRUST, RELIABIOLITY AND RAPPORT.

MAINTAINED AND UPDATED RECORDS OF CALLS IN PHYSICAL AND ELECTRONIC DATABASE.

PROCESSED INVOICES AND PAYMENTS TO PROVIDE PROOF OF TRANSACTION.

OVERSAW ROUTE AND CONDITION OF FIELD UNITS TO MANAGE DAILY SCHEDULE.

COACHED NEW HIRES ON COMPANY PROCESSES TO ACHIEVE MAXIMUM PRODUCTION.

MAINTAINED COMPLIANCE IN ORDER TO KEEP THE ORGANIZATION OPERATING WITHIN ALL LEGAL AND REGULATORY GUIDELINES.

REPORTED ALL PERFORMANCE AND OPERATIONAL STATUSES TO SENIOR MANAGEMENT

Education

HS Diploma

James Madison HS- Brooklyn, NY

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