Information Technology Quality Control
Resume:
THABISO RALETELE
**** ******* ****** ********* • TEMBISA 1632 • 072*******
• ***************@*****.***
Personal information
Name: Thabiso Raletele
ID Number: 940**********
Contact information
***************@*****.***
2085 TSAMAYA STREET PHOMOLONG TEMBISA
Objective
Results-driven and detail-oriented technician with 5 years of experience. Skilled in troubleshooting, repairing, and maintaining complex technical systems. Proven ability to deliver high-quality work and meet deadlines.
Experience
September 2017– June 2024
• TECHNIAN • SAMSUNG SOUTH AFRICA
CREDIT PARTS QUALITY CONTROL, MAKING SURE THAT THE GOODS ARE IN GOOD CONDITION BEFORE DISTRIBUTION. SEND DAILY REPORT USING MICROSOFT OUTLOOK, COMPILE REPORTS USING MICROSOFT EXCEL DAILY. I FIX SAMSUNG HAND HELD PHONES AND I ALSO CHECK CONDITION OF SAMSUNG PRODUCTS, BOTH HHP AND NONE HHP. I ALSO DO PART TIME IN REPAIRING HOME APPLIANCES.
June 2024 - Present
- FIELD TEAM FOREMAN IKEJA
Foreman responsibilities ● Oversee an external team ● Oversee jobs for the external team and ensure completion ● Responsible and accountable for your team’s tools movement, vehicles etc. Observe and discuss with the FTC ● Act as the contact point between internal stakeholders and the external team ● Provide critical information to the external team in order for them to complete their jobs ● Interface with customers as the main representative of ikeja Installs ● Preparation of equipment and poles ● Interface with customers ● Drilling ● Mounting of brackets ● Erecting of poles ● Cabling ● Crimping ● Coding and aligning Customer Subscriber Modules to Network Access Points/Sectors. ● Reporting on the alignment process by providing the following: ● dbm screenshots, capacity screenshots, balancing of chains screenshots, frequency screenshots, loco (Hotspot AP) and lite beam (Subscriber Module) status reports, photos of install jobs (brackets, pole, cabling and router),
Education
Unity Secondary School Daveyton
2008-2013
METRIC
Ekurhuleni East College Springs
2014-2016
INFORMATION AND COMMUNICATION TECHNOLOGY
NCV LEVEL 4
Level 4 specialize in both network and security. In-depth understanding of computer systems, both hardware and software, Installation, configuration, and troubleshooting of hardware and software components. It also has advanced principles of computer networks, including local area networks (LANs), wide area networks (WANs), and wireless networking, Network setup, management, and security practices. Advanced programming concepts in programming languages, Application development, including software design and coding practices. Advanced techniques in web design and development, Use of HTML, CSS, JavaScript, and possibly server-side scripting languages such as VB.NET.
Level 4 offers In-depth understanding of cybersecurity principles and practices, implementing security measures to protect information and communication systems
Information Technology also helped me in developing skills such as:
Problem-Solving and Critical Thinking:
Applying logical and analytical thinking to solve complex Information Technology problems.
Developing solutions and troubleshooting technical issues.
Project Management:
Managing Information Technology projects, including planning, execution, and evaluation.
Understanding project management methodologies and tools.
Communication Skills:
Effective communication within Information Technology context, including technical writing and presentations.
Collaboration and teamwork in Information Technology projects.
Professional and Ethical Issues:
Understanding the ethical considerations in the Information Technology sector.
Awareness of legal and professional issues related to Information Technology.
CERTIFICATIONS & COURSES
Wholesale & Retail
Samsung Electronics
ESD Africa
License code 10
Skills
MICROSOFT OFFICE
CELLPHONE REPAIR
CUSTOMER SERVICE
SOLDERING
PROBLEM SOLVING
FAULT FINDING
Languages
ENGLISH
Advanced
SESOTHO
Native
ISIZULU
Intermediate
References
HLENGIWE MABASO (SUPERVISOR 2018-2022) 061*******
TONY MACINGWANE (MANAGER) 011*******
CATHY MABUELA (SUPERVISOR 2022-PRESENT) 064*******
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