Customer Service Nail Technician
Resume:
Julie McCann
Bartender/ Server
Buckeye, AZ *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Owner and Manager
2 Your Door Mobile Spa Service - Puyallup, WA
April 2014 to Present
Responsibilities
Answer incoming calls/ inquiries about our services. Book Spa Parties, Plan Corporate Events, upsell Spa Packages. Attend private Parties and Spa Corporate events. Perform mani/ pedis for guests. Apply makeup and special glitter makeup for children and adults. Hire and train Nail technicians and Estheticians/Massage therapists. Marketing.
Accomplishments Helped to build a solid reputation and sustain client base. Skills Used
I have extensive customer service and sales experience being in the Beauty field for over 25 years. Makeup
Artist, Nail Technician, Skin Care, Salon owner/ Manager Food/Cocktail Server
The Loose Wheel Pitstop - Puyallup, WA
March 2023 to September 2023
Served cocktails and food, balanced the register at the beginning and end of day, stocked bar supplies, ordered product from suppliers, sold pull tabs, (Pull tab Wizard) trained new employees.
• waited tables
• Worked in a fast paced and high volume bar and dining establishment
• Checked customer IDs
Bartender/Server
Nashville's Sports Bar & Grill - Kent, WA
January 2017 to September 2021
Served customers food and beverages, bartended, sold pull tabs to customers, kept bar clean and stocked.
Lead Nail Technician
Vanity Lash Lounge - Mill Creek, WA
February 2016 to March 2019
Responsibilities: Training and supervising nail team, product ordering and inventory, writing protocols, insuring all safety and sanitation requirements are up to date and met according to state Board regulations,
Salon Manager
Stylish Beauty Skin and Nail Studio - Puyallup, WA October 2018 to February 2019
Consulted for several months to hire staff and improve clientele, create social media buzz, improve employee moral, created an employee manual for staff, setup a salon management system called Vagaro to help with bookings and online booking. Also worked with owner to create promotions for salon. Manager/ Lead Nail Technician
Zbrio Salon n Spa - Redmond, WA
January 2018 to January 2019
Responsible for hiring and training of all staff, staff scheduling, writing protocols for all services, salon and spa operations, retail sales training, salon management software, providing nail services to clients, etc. Customer Service Representative
Rainland Farms Equine Clinic - Woodinville, WA
November 2014 to February 2016
Responsibilities
Answer customer calls, book appointments, billing, data entry, assist veterinarian with patients. Accomplishments
I'm a people person. I will come in early, stay late, whatever I have to do to get the job done. Skills Used 20 + years of customer Service, sales and animal care. Lead Nail Technician
Spa At Pro Sports Club - Bellevue, WA
April 2004 to July 2014
Responsibilities
Manicures, Pedicures, product ordering for my department, New employee training, booking spa appointments, Retail sales
Accomplishments
I was consistently the top in sales for our team, won several sales awards and created new protocols for our team. I also had an extensive clientele base that exceeded all others. Skills Used
Licensed Manicurist with 20 years experience. Created product displays, trained all new employees, created service protocols, trained all new staff.
Outside Sales Representative
Aseptico Inc - Woodinville, WA
April 2000 to February 2003
I was the Outside Sales Representative for the companies Salon Industry Division. Set up booths and sold our products at Trade Shows all over the US. selling Electric Files and bits for the machines, and several different industry related products.I always met and exceeded my sales goals given to me. I also traveled across the US training merchants and their sales staff in the proper use of such machines and products we sold. Travelled 70% of the time.
Education
High school or equivalent in Esthetics/ Manicurist license Renton Beauty School - Renton, WA
1985 to 1986
Skills
• Key Holder (10+ years)
• Cosmetology
• Microsoft Office
• Inventory (10+ years)
• Marketing (10+ years)
• Outlook (10+ years)
• Receptionist (10+ years)
• Training (10+ years)
• Fast learner (10+ years)
• Time Management (10+ years)
• Microsoft Word (5 years)
• Manicurist (10+ years)
• Nail Tech (10+ years)
• Pedicure (10+ years)
• Manicure
• Waxing
• English
• Sales Experience (10+ years)
• Customer Service
• Excel
• Customer Relationship Management
• Basic Math
• Bartender Experience
• Guest Services
• Serving Experience
• Product Demos
• Payroll
• Microsoft Outlook
• Supervising Experience
• Cash Handling
• Cashiering
• Salon Software
• Upselling
• Makeup Application
• Outside Sales
• Animal Care
• Event Planning
• Retail Sales
• Microsoft Excel
• Management
• Personal Assistant Experience
• Sales Management
• Training & Development
• Sales
• Computer literacy
• Food industry
• Telemarketing
• Business Development
• Leadership
• Negotiation
• Front desk
• Restaurant experience
• Food service
• Veterinary Technician Experience
• Inside Sales
• Serving
• Store management
• Administrative experience
• Bartending
• Word processing
• Employee orientation
• Nail care
• Cleaning Experience
• Event marketing
• Events management
• Organizational skills
• Communication skills
• Catering
• Presentation Skills
• POS
Certifications and Licenses
Bartender/ Server
January 2014 to Present
Bartender and server for over 10 years in several bars and restaurants. Food Handler
Licensed Nail Technician
Present
License number 74126
Cosmetology License
Bartender License
MAST Permit
Food Handler Certification
Certified Advance Nail Technician from NCA Nail Care Academy Present
I am certified as an advanced nail technician which means I am trained to work on clients with chronic illnesses and advanced foot and nail problems . I specialize in Senior restorative pedicures, and Hard Gel Nail’s using Akzentz gel products.
Assessments
Inside sales — Proficient
October 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
November 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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