Customer Service Management Supervisor

Pony Chowdhury

Queens, NY *****

929-***-****

*******@*******.***

Professional Summary

Dependable and friendly cashier with strong cash handling and customer service experience spanning over 7 years. Proven record of working effectively in a retail environment. Demonstrated ability to manage cash register and related accounting procedures. Skills and Certifications

● Works well with hands ● Exceptional time management and multitasking skills

● Strong attention to detail ● Flexible schedule

● Excellent customer

service

● Works well with team or with minimal supervision Employment Experience

McDonaldsPhiladelphia, PA2008 -2015

Floor Supervisor/Trainer

• Check with the Stack Management Supervisor before you make any decisions about moving books or changing the order of materials on your floor.

• Supervise student assistants daily to make sure they are using their time wisely. Make sure you set a good example by using your time wisely. Contact the Stack Management Supervisor if you feel schedules need to be adjusted to meet the demands of the floors.

• Understand how to operate the public computers and how to search the catalog.

• Understand the workflow of each floor.

• Train student assistants about each floor's specific workflow. Make sure student assistants are familiar with the location of all the items that are housed on each floor. Community College of PhiladelphiaPhiladelphia, PA2014 -2015 Front Desk

• Develops and maintains office forms and procedures, and assists with administrative tasks.

• Answers central telephone system and directs calls accordingly.

• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.

• Operates listed office machines as required.

• Prepares outgoing mail; sorts and distributes incoming mail.

• Duplicates and distributes materials.

• Composes, types and edits correspondence, reports, memoranda and other material.

• Assists public with the use of department facilities Bright beginning,preschool Jamaica,New York .

Education

Community college of Philadelphia

Cultural Science

• LaGuardia community college,long island city,New York . (Early childhood Education ) Relevant courses : Foundation of early childhood education Arts in Education

learning and education

language and literacy in childhood education Expected Graduation : 12\2018

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