Account Manager

Lisa Vincent

Accounts Manager

**********@***.*** • 612-***-****

linkedin.com/in/lisavincent1026

• Minneapolis, Minnesota, US

Results-oriented professional with successful sales experience specializing in account management and business development. Track record of managing accounts, processing, and conducting effective presentations. Possess strong business background with in-depth knowledge of consumer behavior. Adept at increasing sales, revenue, and market penetration. Proficient in training employees, creating/ implementing sales strategies, and increasing overall productivity in the department. Innate ability to develop strategic partnerships and quickly build rapport with clients/prospects. Equipped with exceptional verbal and written communication skills; strong ability to solve problems, and exceed goals / expectations.

Areas of Expertise

Accounts Management

Sales Strategy & Operations

Business Development

Client Relations & Service

Team-Building & Leadership

Strategic Analysis

Business Development

Contracts & Negotiation

Event Management & Promotion

Professional Experience

SML USA, INC., Eden Prairie, MN 2021 – 2024

Key Account Manager

Manage internal and external client accounts for a global apparel branding and packaging conglomerate, serving top international fashion brands and the world’s largest retailers. Coordinate daily sales, production, and delivery activities. Collaborate with cross-functional teams to establish workflow parameters and SOPs, maintain ecommerce platforms, and create marketing assets. Direct and facilitate communication between Sales, Product Development, and Manufacturing teams. Key liaison between the domestic and international Sales Teams and Corporate Clients, ensuring efficient delivery and overall client satisfaction.

●Increased total YOY sales by 10% since fiscal year 2022

●Expanded SML market presence through the addition of three key account categories

KEURIG DR PEPPER INC., Saint Paul, MN 2019 – 2021

Lead Account Manager

Develop and implement effective strategies to provide assistance in the development of account managers, while aiming at achieving organizational goals. Support AM for implementation of ads in market. Manage overall day to day operations by coordinating with district manager. Participate in on-going training sessions to enhance knowledge, productivity, and efficiency. Develop and maintain schedule of all approved vacation, floating holiday, and other paid time off for the AM to ensure complete coverage of all routes.

●Achieved specific volume objectives by providing a seamless experience to customers in the absence of an Account Manager.

●Increased 30% over last year for signing Independent Grocery, Liquor Stores, and C-Stores retailers to our Customer Marketing Agreement.

U.S. FOODS, Plymouth, MN 2006 – 2019

Account Manager

Delivered product information training to enhance sales performance. Executed promotions and events through liaison with brokers and vendors. Carried out administrative duties, such as process credits and accounts receivable, as well as preparing price quotes. Conducted informational presentations on customers’ needs aimed at upgrading products/services. Utilized communication skills to acquire new customers.

●Met monthly plan/goal 8 out of 12 months.

●Increased profitable sales and customer retention by providing exceptional service.

●Achieved 3% increase over last year sales and 100% distribution of new items in all accounts.

Additional Experience

Territory Manager, Nabisco Biscuits: Managed multiple facets of territorial sales operations for a leading US snack manufacturer, including team leadership, customer relations, sales execution, promotions, and event management.

Education

B.A. Business Administration • Augsburg College, Minneapolis, MN

Contact this candidate