Assistant Manager Customer Relations
Resume:
DANIEL MBOLELA
SKILLS
• Customer Relations
• Team motivation
• Product and service knowledge
• Inventory optimization
• Warehouse Organization
• Teamwork and Collaboration
LANGUAGES
English
Professional Working
French
Native or Bilingual
Driven Assistant Manager and Inventory Officer with a proven track record at CBSA and SAA Group, enhancing customer relations and optimizing inventory. Excelled in fostering teamwork and collaboration, significantly improving operational efficiency. Have a good knowledge in automobile products and services.
WORK HISTORY
May 2018 - April 2024
Assistant Manager CBSA, Kinshasa, DEMOCRATIC REPUBLIC OF CONGO(AFRICA)
March 2015 - April 2018
Inventory Officer SAA Group, KINSHASA, DEMOCRATIC REPUBLIC OF CONGO (AFRICA)
Supervised day-to-day operations to meet performance, quality and service expectations.
•
Maintained a clean, safe, and organized store environment to enhance the customer experience.
•
Developed strong working relationships with staff, fostering a positive work environment.
•
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
•
Contributed to cost reduction initiatives by identifying opportunities for bulk purchasing or alternative sourcing options.
•
Developed comprehensive reports to analyze inventory trends, identify issues, and recommend improvements.
•
Streamlined the procurement process for efficient ordering, tracking, and receiving of products.
•
EDUCATION
July 2007
High School Diploma
COLLEGE MODERNE, Mbuji-Mayi, DEMOCRATIC REPUBLIC OF CONGO (AFRICA)
CONTACT
Canal Winchester, OH 43110
***************@*****.***
Contact this candidate