Medical Receptionist Assistant

Patti A. Merchant

559-***-**** ************@*******.***

Skills Summary:

Medical Receptionist • Answer Phones • Accounts Receivables/Payable

Medical Billing • Insurance Verification • Pre-authorizations

• ICD-9/CPT Coding • Filing

Medical Assistant • Vitals Assessment • Refill Prescriptions

• Procedural Assist • Patient Care

Medical Transcription • Medical Terminology • Data input

Medical Credentialing • Credential Providers for Local Hospitals and Insurance Companies

Professional Experience:

Receptionist Cardiology Office 10/2008 - 5/2010

Bakersfield, CA.

• Responsible for all clerical duties, including answering multi-line phones in a professional manner while

triaging patient concerns.

• Prepare patients for meeting with the doctor by obtaining vital signs and documenting/updating pertinent

health information.

• Provide back-office support and supervision.

• Ensure the cleanliness, sanitation, and maintenance of the facility, examining rooms, and equipment.

• Confirm correct coding is used to designate the diagnoses and procedures performed.

Credentialing Coordinator/ Hospital Appointment Scheduler Cardiology Office 10/2007 - 10/2008

Bakersfield, CA.

• Schedule appointments for patients according to established procedures.

• Provide efficient and professional telephone services.

• Ensure that all the documentation for five health care providers is up to date.

• Converted, updated, and maintained confidential physician files and malpractice insurance.

• Ensured all provider information is verified and accurately recorded and maintained.

• Managed credentialing efforts with various HMOs, PPOs, and hospitals.

Education:

• 1999 Graduated from Galen College of Medical & Dental Assisting +160-hour externship Fresno, CA. • 1996 Child Development Course 6 Child Health and Safety 1.0 Units Fresno, CA. • 1996 Child Development Course 13 Child Sex and Molestation 2.0 Units Fresno, CA. • 1996 Child Development Course 36A Administration Early Program 3.0 Units Fresno, CA. • 1996 Child Development Course 29 Infant/Toddler Curriculum 3.0 Units Reedley, CA. • 1996 Child Development Course 31 Child, Family Communications 3.0 Units Reedley, CA. • 1995 Childcare Occupations Course Fresno, CA. • 1995 Graduated Bullard High School Fresno, CA.

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