Customer Service Representative
Resume:
OB Obreon Butler
Belton, MO ***** 816-***-**** **************@*****.***
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PROFESSIONAL
SUMMARY
Results-driven I excel in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Self-motivated team player with strong attention to detail. I Maintain high level of professionalism while providing consistent and quality service.
SKILLS • Cleaning Expertise
• Restroom Care
• Customer service-focused
• Mopping Techniques
• Trash Compacting
• Custodial machine operation
• Work Orders
• Cleaning and sanitizing
• Responsible and Dependable
• Attention to Detail
• Time Management
• Customer Service
• Employee Training
WORK HISTORY JANITOR 06/2021 to 04/2024
US Engineering Kansas City, MO
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
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Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
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Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
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Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
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CUSTOMER SERVICE REPRESENTATIVE 05/2018 to 07/2020 Ruby Receptionist Kansas City, MO
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
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Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
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Responded to customer requests for products, services, and company information.
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Creating real meaningful connections through phone communications when they would contact the business phone lines.
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ENVIRONMENTAL SERVICES HOUSEKEEPER 08/2014 to 09/2016 Kansas University Medical Center Kansas City, MO
• Sanitize patient rooms
• Helped transport patient if needed
• Fully cleaned rooms when it's a dismissal for patients rooms. Cleaned and disinfected patient exam rooms, and common areas to promote sanitary treatment and services environment.
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Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
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Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
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EDUCATION Shawnee Mission West High, Overland Park, KS 05/2012
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