Customer Service Front Desk
Resume:
Christine Ho
Christine Ho
Westminster, CA 92683
*************@*****.***
I am seeking a part time position in the customer service field. Highly motivated student, eager to apply my effective communication skills and teamwork skills. I would like to gain food service skills and customer service sales.
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Skills ● Communication Skills
● Teamwork skills
● Learning adaptability skills
● Bilingual (English & Vietnamese)
● Friendly
● Problem Solving
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Experience Fairfield Inn & Suites / Front Desk Intern JUNE 2024 - SEPTEMBER 2024
LOCATION : Los Alamitos, CA 90720
● Registering guests and managing rooming chart
● Collecting payments by accepting cash, check, or charge payments from customers, and making change for cash customers.
Verifying credit acceptance by reviewing and recording driver’s license number and operating credit card
authorization systems
● Monitor lobby and check-in activity to determine room flow.
● Respond to guest inquiries and requests in a timely, friendly, and efficient manner
● Provide pre-arrival support for guests arriving on packages
● Facilitate corresponds with guests
● Act as a site liaison for the services and sales center. WAGS Animal Shelter / Volunteer
DECEMBER 2022 - APRIL 2024,
LOCATION : Westminster, CA 92683
● Cleaning several animal rooms
Cleaning cat rooms and refilling out their food trays
Sweeping and mopping several hallways for
maintenance.
● Various tasks such as unloading boxes and creating small carts for adoption animals.
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Education
Class of 2020-2024
Westminster High School / High School Diploma
AUGUST 2020 - JUNE 2024, LOCATION : 14325 Goldenwest St, Westminster, CA 92683
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