Customer Service Quality Assurance
Resume:
S E R V I C E A S S O C I A T E
ELIJAH OLIVER
Excellent Communication
Project Planning
Training & Development
Customer service excellence
Customer Support
Sales experience
Complaint Handling
Client Relationship Building
Quality Assurance
Service Recommendations
Clerical Support
Customer Retention
Customer Service
Computer Skills
S K I L L S
5436 n 73rd dr
******.********@*****.***
Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. P R O F I L E
E X P E R I E N C E
EOS Fitness Service associte Nov-2022 present
Greeted customers and assessed their needs.
Resolved customer complaints in a professional manner. Demonstrated product knowledge to customers by providing detailed information about products and services offered.
Adhered to all safety regulations when handling merchandise or operating equipment.
Answered incoming calls promptly, courteously, and professionally. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Demonstrated leadership by making improvements to work processes and helping to train others.
Prioritized and organized tasks to efficiently accomplish service goals. Identified needs of customers promptly and efficiently.
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