Los Angeles Customer Service
Resume:
George Hurricane
Los Angeles, CA ****
******.************@*****.***
Highly motivated I am a graduate of UCLA, where I had the privilege of attending lectures by renowned economists Patrick Kline and Jerry A. Hausman. My professional journey has endowed me with extensive experience in consulting and B2B environments. In addition, I have achieved mastery in a diverse array of coding frameworks and technologies. My expertise includes engineering with JavaScript frameworks, Python frameworks such as FastAPI and Django, and the MERN stack. I also possess proficiency in Rust and Blockchain technologies, including BitTensor. Dedicated Manager's Assistant with 4 years of experience taking responsibility for various administrative and managerial tasks to keep operations running smoothly. Well-versed in coordinating service operations and monitoring and maintaining inventory. Legal Secretary equipped with positive attitude and proven success functioning well in large corporate office environments.
Manages priorities for multiple high-profile attorneys with ease. Positive relationships with court officials, colleagues and law enforcement members.
Skills
• Project management
• Strong decision maker
• Consultant, B2B
• Creative design
• Cooperative
* Participatory
• Code Engineer
• Office Administration
• Employee Relations
• Meeting Scheduling
• Document Preparation
Work History
Manager's Assistant
DevExpress, Los Angeles, CA, July 2021 - Current
• Responded to and directed incoming calls and other communication.
• Ran errands to support daily needs of management.
• Scheduled meetings and managed calendar.
• Attended monthly sales meetings and reported pertinent information to
employees.
• Generated repeat business through exceptional customer service.
• Supervised day-to-day operations to meet performance, quality, and service
expectations.
• Supported company leaders by managing budgets, scheduling
appointments, and organizing itinerary. • Performed research to collect and record industry data. J
• Assisted coworkers and staff members with special tasks on daily basis.
• Recorded new hires, transfers, terminations, changes in job classifications
and merit increases to main human resources files.
• Created and maintained detailed administrative processes and procedures
to drive efficiency and accuracy.
• Surpassed team goals by partnering with colleagues to implement best
practices and protocols.
IT Developer
Software Los Angeles, CA January2016 - December2020
• Designed and developed application scripts for test scenarios.
• Developed and implemented personalized client solutions using
programming language expertise.
• Guided team in layout modifications to improve functionality.
• Resolved system test and validation problems to provide normal program
functioning.
• Created software applications in test-driven development environment.
• Participated in design and planning exercises for future software roll outs.
• Assisted with creation user manuals.
• Developed multi-channel road map for desktop and web applications.
• Wrote code for database applications.
• Documented software development methodologies in technical manuals
to be used by IT personnel in future projects.
• Designed and implemented scalable applications for data extraction and
analysis.
• Supervised work of programmers, designers and technicians. assigned tasks
and monitored performance against targets.
• Inspected equipment, assessed functionality, and optimized controls.
• Inspected equipment, assessed functionality, and optimized controls.
• Conducted data modeling, performance and integration testing.
• Analyzed work to generate logic for new systems, procedures and tests.
• Corrected, modified and upgraded software to improve performance.
• Designed and developed forward-thinking systems that meet user needs
and improve productivity.
• Translated technical concepts and information into terms parties could
easily comprehend.
• Tested and deployed scalable and highly available software products.
• Authored code fixes and enhancements for inclusion in future code releases and patches.
Education
BOSTON COLLEGE SCHOOL of LAW at 885 Centre Street Newton, MA 02459 USA
PhD. in Law Enforcement Investigation And Interviewing October 2018
Maintained organized presentable merchandise to drive continuous sales.Organized racks and shelves to maintain store visual appeal, engage customers and promote merchandise. Evaluated inventors7 and delivery needs, optimizing strategies to meet customer demands, Analyzed and processed returns,assisting customers with finding alternative merchandise to meet needs.
• Thesis: Research on consumer's view
• Intellectual Property Law Society Member
* Ranked in Top 92% of class
• 3.8 GPA
• Relevant Coursework: Civil Procedure & Employment Law
• Law School Scholarship Fund Scholarship Recipient
The University of California, Los Angeles(UCLA) at Los Angeles, CA
Master of Science in Business Economics July 2014
• Professional Development: Computer Science
• Relevant Coursework: Bossiness Economics & Management
• 3.6 GPA
• Ranked in Top 87% of class
• UCLA International Student Association(ISA) Member
Other
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales,improving buying experience.
Certifications
CAP - Certified Administrative Professional
Certified Software Developer, Edureka -2024.8
Volunteering
Pro Bono Projects:Some law firms and legal organizations have pro bono programs where volunteers support attorneys working on cases for low income clients. Tasks might include drafting documents, conducting legal research, or preparing for court.
Administrative Support: Providing assistance with administrative tasks such as scheduling, communications, and report preparation.
Software Development: Some organizations look for volunteers to assist with developing or improving software solutions, particularly those related to their mission (e.g., databases tor tracking donations or managing cases). Code for America: Connects tech volunteers with public sector projects to enhance technology solutions.
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