Service Representative Customer

TOP PERFORMING ADMINISTRATIVE EXECUTIVE

Sales Manager • Customer Service Representative/Store Supervisor/Store Manager • Office Services

Strategic and visionary executive

with a talent for leading mergers,

acquisitions, and reorganizations to

deliver enterprise excellence.

Respected by Peers

Customer Oriented

Change Management

Efficiency Improvement

Tactical and operational professional

with impeccable business acumen with

outstanding financial qualifications

over seeing large budgets.

Financial Planning & Control

Marketing Savvy

Reorganization & Revitalization

Organizational Integration

Inspirational and collaborative leader

generating superior performance by uniting

cross-functional teams and organizations to

build consensus and exceed objectives.

Leadership & Team Building

Organized

Consensus Building

Participative Management

PROFESSIONAL EXPERIENCE

Mobile Solution, Poughkeepsie, NY 03/08 To 03/18

Sales Manager

Do credit checks for customers.

Print out all cell phone contacts.

Sell accessories.

Wireless Retail, Poughkeepsie, NY 08/05-02/08

Customer Service Representative/Store Supervisor/Store Manager

Inventory all phones and accessories in store.

Sell new and add on service to customers.

Sprint, Nextel, t-Mobil, cingular wireless.

Do credit checks and write out all contracts.

Sold install service on direct and dish network TV.

Continental Insurance Company, New York City, NY 06/68-07-05

Office Services

Mail room operations includes sorting and deliver all incoming mail.

All overnight services, UPS, FedEx.

Shipping and receiving of all packages.

Operate a Pitney Bowes inserter machine.

Ordering and maintain inventory of all office supplies.

Operate and maintain all Xerox and Kodak copiers.

EDUCATION

Ridley Lowell Technical Business Institute, Poughkeepsie, NY 2005

Accounting.

Computerized Accounting.

Bookkeeping.

Excel.

Peachtree.

QuickBooks.

Microsoft Suite.

Technical Skills:

Microsoft Word.

PowerPoint.

Excel.

References

Available Upon Request

MARK FRIESHEIM

570 CREEK ROAD, POUGHKEEPSIE New York 12601

Phone 845-***-**** • E-mail ***************@*****.***

• V

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