Machine Maintenance Assistant Manager

DT DeRon Thomas

MARIETTA,GA, GA ***** 448-***-**** **********@*****.***

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PROFESSIONAL

SUMMARY

Proven leader and efficient multitasker, excelled at B. Merrell's by driving operational efficiency and fostering team collaboration. Demonstrated expertise in machine maintenance and standard operating procedures, significantly enhancing customer satisfaction and service quality. Skilled in developing strong working relationships, ensuring a positive and productive work environment. SKILLS • Efficient multitasking

• Operational Efficiency

• Machine Maintenance

• Standard Operating Procedures

WORK HISTORY FOOD LINE RUNNER 08/2023 to CURRENT

Harvest Table Restaurant Augusta, GA

• Delivered and maintained food to service line.

• Adherence to all safety protocols.

• Overall peroration of all baked goods.

ASSISTANT MANAGER 08/2003 to 08/2005

B. Merrell's Tallahassee, FL

Supervised day-to-day operations to meet performance, quality and service expectations.

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Maintained a clean, safe, and organized store environment to enhance the customer experience.

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Developed strong working relationships with staff, fostering a positive work environment.

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Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

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Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

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Improved customer satisfaction by addressing and resolving complaints promptly.

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Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

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Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

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Managed inventory levels to minimize stockouts while reducing overhead costs.

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• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

• Generated repeat business through exceptional customer service. Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

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Collaborated with the management team to develop strategic plans for business growth and improvement.

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Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

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Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

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SEVER 08/1996 to 08/2003

Ryan's Steakhouse Tallahassee, FL

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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Served food and beverages promptly with focused attention to customer needs.

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Worked with POS system to place orders, manage bills, and handle complimentary items.

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Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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EDUCATION Basic Studies

Wallace College, Dothan, AL

Basic Studies

Tallahassee Community College, Tallahassee, FL

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