Customer Service Marketing Coordinator

CONRAD AWI DAHLIN

Toronto, Ontario

+1-416-***-**** / ***********@*****.***

Qualification Summary

Postgraduate Certificate in Financial Analytics, Trent University

Bachelor of Arts, Information Studies with Economics, University of Ghana

Available to work night shifts and weekends

Strong ability to form professional bonds with colleagues for job growth

Related Skills and Experiences

Strategic Communication

Excellent attention to detail in the discharge of duties

Effective coordination of messages between supervisors and staff to ensure smooth operations

Strong client relations and teamwork abilities

Basic security awareness, privacy and data awareness.

Customer Service Skills

Excellent and cheerful customer services.

Experience assisting a special category of customers, particularly the elderly, in accessing services efficiently

Open to receiving customer feedback and providing solutions within my capacity

Employment History and Achievements

Health Safety and Environmental Officer, Amax Ghana Limited

2023 - 2024

Ensured workplace safety and compliance with environmental regulations

Sales and Marketing Coordinator, Perfect Ocean Cold Store

2022 - 2023

Coordinated sales and marketing activities to boost company sales

Checked product quality by date checks.

Customer Service Representative, Ransbet Supermarket and Warehouse

2021 - 2022

Assisted customers and ensured a positive shopping experience

Supervisor, Perfect Atom Waste Management

2021 - 2022

Oversaw waste management operations and supervised staff

Global Customer Service Relationship Management Assistant, World Vision

2018 - 2021

Provided first hand customer support with timely, complete, detailed and accurate communication through different channels and techniques to keep them informed.

Education History

Postgraduate Certificate in Financial Analytics, Trent University

2024(in progress)

Bachelor of Arts, Information Studies with Economics, University of Ghana, Legon

2013 - 2017

Professional Certification in Customer Service and Fraud Awareness, Ideal College, Ghana

2022

Professional Certificate in Sanitation and Corporate Hygiene, Ghana School of Hygiene

2020

References

Contact details available upon request

Contact this candidate