Phlebotomy Tech

Mercy Wehgar-Anozie

Staten Island, NY 646-***-**** ***********@*****.***

Skills & Abilities

·Perform Phlebotomy

· Snellen Eye Tests

·Specimen Collection

·EKG/ECG

·Pulmonary Function Tests

·Basic Lab tests

·Vital Signs

·Dermal Skin Punctures

·Patient Histories

·Hematology

·Medication Administration

·Insurance Verification

·Autoclaving

·Adhere to OSHA regulation

·Set-up Procedure room

·Authorizations / Referrals

·Flexibility & Adaptability

·Client & Care Navigation

EMR/EHR Proficiency

Experience

CERTIFIED NURSING ASSISTANT CARMEL RICHMOND NURSING AND REHAB CENTER 2017 - PRESENT

·Coordinates with medical and administrative staff to understand client needs and requirements, then translates them into actionable care operations.

·Works in tight coordination with the nursing and healthcare team to ensure clients' needs are met while providing real-time updates and regular check-ins on client status issues and changes.

·Communicates with clients & medical staff to navigate challenging circumstances that impact physical wellness & treatment facilitation.

·Triages client requests for senior medical staff to determine appropriate steps, and then relays information to clients to confirm they have a thorough understanding of applicable procedures.

·Ensures client comfort and satisfaction by establishing rapport and building positive relationships with patients, cultivating a welcoming healthcare environment.

·Collects client feedback on service quality and serves as an advocate when relaying information to key decision-makers.

·Assesses daily workflows and prioritizes needs based on urgency, difficulty, and specific patient needs.

LEAD CARE MANAGER SUNRISE SENIOR LIVING 2015 - 2017

·Provided strong support and assistance to facility staff to ensure optimal resident care and comfort that was tailored to their specific needs.

·Successfully guided clients and their families through every phase of the care journey, from the initial assessment to the end of service.

·Resolved care challenges and escalations effectively, conducted detailed investigations, and managed relationships with key stakeholders to guarantee high-quality care and client satisfaction.

·Oversaw scheduling and staffing operations while collaborating closely with the team to maintain a dependable and consistent care schedule.

·Maintained detailed records of client activities, interactions, and incidents, tracking changes in behavior and health statuses to inform medical teams.

·Worked closely with healthcare providers to navigate patient treatment programs and successfully implement care plans, including prompt medication, feeding, and activity schedules.

·Established and encouraged consistent communication with resident families to ensure continuous support throughout elderly life stages.

·Built and strengthened relationships with residents to understand their individual needs and desires while establishing a positive living environment.

HOME HEALTH AIDE PREMIER HOME CARE SERVICES, INC. 2010 - 2018

·Maintained records of patient care interactions while monitoring patient behavior to track changes in health statuses, relaying pertinent information to medical staff for immediate intervention.

·Assisted patients with daily living activities such as transportation and mobility support, increasing their general quality of life.

·Ensure patient safety by maintaining cleanliness within their home and living environments, providing continuous support through end-of-life stages.

·Established relationships with patients by building trust and reliability, further increasing patient satisfaction.

Education

A.S. COLLEGE OF STATEN ISLAND

Major: Biology

INSTITUTE OF CAREER CONTINUITY

CERTIFIED PHLEBOTOMY

CERTIFIED NURSING ASSISTANT

FIRST AID & HHA PREMIER HOME CARE SERVICES

CPR CERTIFIED AMERICAN RED CROSS

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