Data Entry Customer Service
Resume:
Magda Talbert
Schaumburg, IL *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Data Entry Clerk
Vital Solutions-Arizona City, AZ
November 2021 to June 2024
Logistical Data Entry
Provide Quotes
Answer customer inquiries using a chat feature
Create monthly reports to show monthly revenue
Doula/ infant Care
Private Services/ Night shift-Skokie, IL
December 2021 to September 2023
Assist with newborn, bathe, feed, change. Assist with latching, sleep training Teacher
St Matthew’s Government School/ Preschool-Belize City April 2007 to June 2018
• Create lesson plans to teach students subjects, such as reading, science, and math
• Teach students how to interact with others
• Observe students to evaluate their abilities, strengths, and weaknesses
• Instruct an entire class or smaller groups of students
• Grade students’ assignments
• Communicate with parents or guardian about their child’s progress
• Work with students individually to help them overcome specific learning challenges
• Prepare students for standardized tests required by the state
• Develop and enforce classroom rules to teach children proper behavior
• Supervise children outside of the classroom—for example, during lunchtime or recess Manager/Customer Service Representative
Infotel/Voyse-Belize City
April 2015 to September 2017
Front desk representative, Customer service, answer calls assist customers with their account and whatever query they had, helped them applied for loans online and did bank verifications and processed loans for them it was an American based company
Front Desk Clerk
Income tax department-Belize
August 2008 to December 2013
Answered phone calls, assisted customers with queries and filled out forms. Took messages, transferred calls, formulated reports on how many tax returns received. Assisted with filling out passport applications, assisted customers with queries, collected revenue Education
Associate of Occupational Studies in General Studies University of Belize - Belize
August 2006 to Present
High school diploma
Belmopan Comprehensive School - Belmopan
September 2000 to June 2006
Skills
• Customer Service
• Live Chat
• Order Entry
• Account Management
• Cash Handling
• Phone Etiquette
• Computer Skills
• Quality Assurance
• Data Entry
• Typing
• Microsoft Outlook
• Help Desk
• Analysis skills (3 years)
• Residential Cleaning
• Laundry
• Infant Care
• Childcare
• Early childhood education
• Customer service
• Computer skills
• Caregiving (4 years)
Certifications and Licenses
Driver's License
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