Customer Service Sales Associate

Auther R. Howard

***** ******* *** ***** *********, AR 72450 870-***-**** ******@*****.***

Skills

** ***** ** ******** ******* experience

** ***** ** ****** ********** and sales experience

Obtained or met company goals and/or budgets

Experience in government and corporate interactions

Proven management experience

Experience in account collections

Education

International Correspondence School Scranton, OH

Business Marketing 1990

National Corrective Training Institute Denver, CO

Advanced Technology 1986-1988

Waubonsee Community College Sugar Grove, IL

36 Credit Hours in Electronics 1979

Experience

February 2019 to Current

Sales Assistant Aaron’s Paragould, AR

Assists customers in providing furniture, appliances and electronic sales

Review lease documentation with customers and file information accordingly

Place calls to previous clients and cold calls to increase sales

Process payments from current customers, with accuracy

Perform account collections, with a great success rate

July 2016 to February 2019

Retail Sales Associate Goodwill Industries of Arkansas Paragould, AR

Inspected, processed, and displayed electronic items

Cross trained in multiple positions throughout donations

Loaded and unloaded delivery truck, weekly

Inspected and processed donation in home wares

Received and processed donations, daily

March 2011 to June 2016

Collections Manager Rent-A-Center Paragould, AR

Supervised the delivery personnel, while ensuring all items were delivered in a timely manner

Worked sales floor and sold store items, daily

Managed accounts receivable reports for the store

Prepared contracts for new customers and processed payment transactions

Negotiated collection of past due funds from current customers

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