Customer Service Security Guard

Paula Cassidy Gallon-Lacy

**** ****** *** #**., **********, CA 95821

Contact: 916-***-**** home 916-***-**** cellular

E-mail: *************@*****.***

Objective: Seeking a full or part time position.

Qualifications

Home, Sacramento, CA

Security Guard March 2019 to Present

Provide security for Challenge Security at various locations.

Provide security for Platinum Security at Franchise Tax Board (FTB)

SG2 Lead Dispatcher for Platinum Security at DMV HQ

Provide security for Initial Response Security at various locations

Home, Fairfield, CA

Tax Associate, Forever 21, Grocery Store January 2014 to January 2020

Provide customer service skills.

Cingular Wireless, Fairfield, CA

Call Center Associate January 2007 to January 2009

Created an exceptional customer experience when responding to customers via email and inbound calls.

Home, Sacramento, CA

In Home Caregiver January 2006 to January 2018

Provided assistance to my mother with daily tasks such as bathing, dressing, grooming, cleaning, cooking, and feeding.

Took her to medical and dental appointments.

Assisted her with her physical and occupational therapy exercises.

Mervyn’s, Sacramento, CA

Sales Associate January 2005 to June 2005

My responsibilities included but were not limited to demonstrating outstanding customer service skills, meeting hourly selling and loyalty program standards, providing product knowledge to our customers and working as part of a team to meet individual, department and store objectives.

Other Work Experience:

Church – Volunteer, 1/04 to 12/04, Mt. Calvary Baptist Church Fairfield, CA

I answered telephones, folded church bulletins, sweep and mopped floors, vacuum carpets, cleaned restrooms and did whatever else was requested of me.

Telephone Company – Volunteer, 1/01 to 12/02, AT&T Fairfield, CA

I answered telephones, sweep and mopped floors, vacuum carpets, cleaned restrooms and did whatever else was requested of me.

Education

Rodriguez High School – High School Diploma, 2008

WyoTec – Automotive Technology (6/2000)

Technical Skills

PC experiential knowledge (IBM, Lenovo),

National Cash Register (NCR) Point of Sale (POS) terminals.

PC SOFTWARE: Microsoft Works, Microsoft Word,

Microsoft Excel, Microsoft Outlook, Windows 7 Operating System

Personal References

Remillo T. DuBose – Friend, 916-***-****

James Lacy – Brother, 916-***-****

Contact this candidate