Data Entry Customer Service

Jasmone R Ward

Plano, TX Telephone: 469-***-**** email: ***********@*****.***

CORE COMPETENCIES

Strong Analytical Skills, Adaptability, Customer Focus, Decision/Making and Judgment, Relationship Building, Technical/Functional Expertise, Management

Customer Service, Record Keeping, Account Management, Materials Management, Data Entry

Strong Written, Verbal, and Interpersonal Communication Skills

MS Office 2010, Computer Information Systems

PROFESSIONAL EXPERIENCES

Spec’s Liquor Shipping Clerk 07/2021 – present

● Prepared orders for pickup and shipping.

● Completed required paperwork and required transactions.

● Entered data into Microsoft Excel.

● Maintained a clean and organized shipping area.

Frito Lay Picker 08/2014 – 02/2019

● Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.

● Prepared orders accurately by processing requests, pulled materials from the warehouse, packing boxes, and prepared shipments.

● Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

● Recorded information, shortages and discrepancies to keep records current and accurate.

● Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

● Assisted with risk analysis to provide routine reports containing highly sensitive formation such as Payment Card Industry Data Security standard updates, account data compromise events, potential illegal/brand damaging violations, system status, strategic initiatives. The Salvation Army Coordinator of Volunteers 06/2012 – 04/2014

● Performed skills assessments to link volunteers to roles matching individual skills and competencies.

● Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.

● Reviewed work prepared by volunteers and represented volunteers at weekly meetings.

● Answered visitor questions and shared details about special programs and experiences. Traxxas Associate 04/2019 – 07/2021

● Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

● Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.

St. Louis Parking Salesperson 10/2008 – 03/2012

● Engaged with customers to effectively build rapport and lasting relationships.

● Provided positive first impressions to welcome existing, new and potential customers.

● Controlled flow of automotive traffic under direction of project supervisor.

● Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

● Greeted guests at the front desk and engaged in pleasant conversations while managing the check- in process.

EDUCATION

East Saint Louis Charter High School

High school diploma

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