Data Entry Service Representative

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

KADIJAH TORRES

Camden, NJ 08104

856-***-**** - ***************@*****.***

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Certified Professional Receptionist

Microsoft Software Proficiency

Cultural Awareness

Attention to Detail

Organization and Time Management

Data Entry

Self-Motivated

Flexible and Adaptable

Interpersonal Communication

Problem-Solving

06/2021 to 07/2023 Customer Service Representative 750 Agency – Deptford, NJ

Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. 12/2019 to 06/2020 Postal Carrier

USPS – Camden

Planned and cased mail in sequence of delivery for designated route. Directly interacted with customers to deliver mail, packages, and ordered goods. Communicated customer complaints, requests, and feedback to company management for swift resolution.

Collected mail from letter boxes on specific route both on foot and by vehicle. 07/2010 to 06/2016 Receptionist

The Palace Rehabilitation And Care Center – Maple Shade Township, NJ Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Confirmed appointments, communicated with clients, and updated client records. Kept reception area clean and neat to give visitors positive first impression. Answered phone promptly and directed incoming calls to correct offices. EDUCATION

No Degree: Pre-Medical Studies

Philadelphia University - Philadelphia, PA

06/2010 High School Diploma

Paulsboro High School - Paulsboro, NJ

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