Service Representative Customer
Resume:
Malik Davis
**** **** **** *** **** 195 253-***-**** *************@*****.***
Objective
Dedicated and professional Customer Service Representative with over two years of experience in pharmacy and retail environments, seeking to leverage my skills in a remote TeleSales position at Roman Financial Group. I am eager to contribute to a team-oriented environment while helping clients find solutions that improve their lives.
Work Experience
Walmart Pharmacy
Walmart
Walmart Pharmacy, Puyallup, WA
Tech in Training
November 2022– Present
• Engaged with customers, offering assistance and information to ensure a high level of satisfaction.
• Managed phone communications and addressed customer inquiries effectively.
• Handled troubleshooting, organized records, and maintained inventory accuracy.
• Developed strong interpersonal skills, providing clear explanations and building rapport with clients.
Security
Allied Universal/Garda world
Previous Security Position
Security Officer management
Dates of Employment - 2018
• Oversaw a team, managed payroll, and ensured accurate record-keeping while working extensive shifts.
• Applied problem-solving skills and maintained professionalism in a high- pressure environment.
• Coordinated team activities and managed schedules, demonstrating strong leadership and organizational abilities.
References
Deo — pharmacist Phone # 919-***-****
Education
Cypress springs 2016-2020
Highschool
Graduated with a diploma
Other skills
• Customer Engagement: Proven ability to connect with clients on a personal level and address their needs effectively. • Communication: Excellent verbal and written communication skills, with experience in explaining complex information clearly. • Multitasking: Skilled in handling multiple responsibilities simultaneously in fast-paced environments. • Team Management: Experience in leading teams, managing schedules, and ensuring operational efficiency. • Professionalism: Consistently demonstrate a positive and professional demeanor in all interactions.
Contact this candidate