Customer Service Data Entry
Resume:
MICHELLE DAVIS
***********@*****.***
Objective
I have 20 Years customer service experience with some data entry skills. I am a wonderful asset to any team, critical thinker, great communication skills and very dependable. My three strongest attributes is communication, critical thinking and dependability. My goal is to make customers very satisfied with quality customer service skills.
Skills
Team player
Excellent attendance
Reliable
Received multiple compliments yearly
Compassionate
Type 45 WPM
10 key proficient
Problem Solver
EMPLOYMENT
Lifetime Solution~ Appointment Setter 11/2022 to 5/2024
Managed schedules for potential customers while working with a multidisciplinary team.
Initiated calls, sales, and balanced a positive personality to ensure company’s standards were met.
Life Source LLC~ Customer Services Representative 6/2022 to 10/2022
Answer phones, mail, and returns
Resolve customer issue either by replacing, exchanging or refunding
Answer product inquiries
Take phone orders
Worked with programs : Custnew, Netiva, Pidgen, Internet programs, Order capture, Paperless CST,and ad viewer.
Starcrest 7/2002 to 6/2022
Mail/email labels
Offered improvement suggestions for department and mailing process
Managed Calls to resolve customer complaints
Friendly precise communication
Special projects (Reviewed Products, Refund’s, managed over payments, etc. )
In Home Health Services 12/2019 to 8/2022
Attended to Basic Daily living needs ( bathing, eating, bathroom, medication, bills)
Household maintenance
Attended for animals and yard
Education
Mt San Jacinto College
AA in Social Behavioral Studies
AA in Math
AA in Science
CNA semester passed
Honors
Phi Theta Kappa
Volunteer
Activity Leader
Primary 2nd Counselor
Primary 1st Counselor
Primary Leader
Cub Scout Leader
Nursery leader
HOBBIES
Doing activities with children and grandchildren (Movies, swimming, bowling)
Volunteering activities through church
Gardening
Contact this candidate