Customer Service Computer Systems

Mekedes A. Andarge (Mekdi)

**** ******* **** **, *******, VA 22033

*************@*****.*** Phone: 571-***-****

QUALIFICATION SUMMARY

A highly dedicated and hardworking person with excellent customer service and superb teamwork abilities. Known for being organized, detail-oriented, and professional work ethic. Flexible scheduling and availability. Proficient in computer systems including MS Office (Word, Excel, PowerPoint).

SUMMARY OF Skills

Excellent customer service

Professional, Friendly, and customer focused

Team player

Organizational and analytical skills

Computer skills

PROFESSIONAL EXPERIENCE

Associate- Hawassa Supermarket, Hawassa-Ethiopia 1/2022-02/2024

Greeted customers and assisted with inquiries

Processed payments, exchanges and refunds at the register

Prepared periodic inventory

Made sure to meet the need of customers

Implemented company policy and procedures

Kept the store clean and organized

Worked well with team

Handled customer complaints professionally

Other personal/Family business, Hawassa, Ethiopia 04/2020-12/2021

Managed family rental property

Advertised, negotiated price, signed agreement and collected rents

Owned small closing and cosmetic retail store

Identified customer needs and provided best customer service

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