Account Supervisor
Resume:
VANESSA JEFFRIES
jeffrey Drive - Rantoul, IL 61866 217-***-**** « **************@*****.***
[ PROFESSIONAL PROFILE
Well-rounded professional with valuable cu:
istomer ser
complete, and accurate data, and maintain ‘vice and administrative support experience. Able to provide timely,
operations by following policies and procedures.
Customer service skill i
eriecive probien oo ee, to communicate effectively with patients and healthcare providers.
er, able to assess situations and identify solutions.
* Work as part of a team and maintain a profess: ive work environment.
intain a profe:
pr ional and positive wo
" — Microsoft Office Applications —
Word, Excel, and PowerPoint Type 55 WPM with Data Entry skills.
’ ; KEY QUALIFICATIONS
Medical Billing - Accounts Receivable + Collections « Co-Pay « Deductibles + Co-Insurance + EOBs
Revenue Cycle Management Posting Payments « Government (Medicare & Medicaid) « Third Party Payers
ee Sectronic Health Records (EHR) « Electronic Medical Records (EMR)
cue asoocheas ‘OS) + Workers Compensation « Insurance Verification + Insurance Claim Processing
50 (UB-04) + Front Office Operations » Medical Office Procedures + Scheduling « Medical Terminology
Anatomy & Physiology + HIPAA Compliance « Medical Coding (ICD-10-CM + HCPCS + CPT)
ne ee
EDUCATION
Ultimate Medical Academy Associate of Science Degree - Medical Billing and Coding, 2022
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
WORK EXPERIENCE
Arby's — Rantoul, IL 11/2021 - 04/2022
Crew Member / Customer Service Associate
= Performed various tasks including food production and serving customers at the front counter.
= Took orders, operated cash register, accepted payments, and made accurate change.
* — Ensured accuracy of cash drawer and maintained a clean and organized workstation and guest area.
* Worked ina fast paced, team environment and communicated effectively with managers and co-workers.
Express Employment Temporary Agency — Rantoul, IL 09/2018 - 01/2021
Temporary Worker
= Remained flexible and adaptable in
Delivery Driver, Customer Service, and Housekeeping.
= Learned new skills and duties quickly, followed company regulations and work processes, and provided valuat
support during busy seasons.
= Worked well as part of a team to accomplish
order to work in a variety of temporary positions including Factory Work:
goals and communicated effectively to provide customer service
Jimmy Johns — Rantoul, IL 11/2017 - 04/2019
Delivery Driver / Customer Service Associate
«Prepared food items for delivery, planned mest efficient route, and tracked mileage and fuel usage.
= Delivered food products, accepted payments, and communicated effectively to provide quality customer service.
= Worked as a team member to meet quality control standards in fast-paced environment.
- ao ADDITIONAL WORK AND VOLUNTEER EXPERIENCE
rience as a Night Auditor / Front Desk Associate at Holiday Inn Express
Prior work history includes expe!
‘and out, and processed payments.
Ensured accuracy of information, checked guests in
ampaign County Healthcare Association for 3+ years
filed documents, and answered incoming telephone calls.
Volunteered as a Receptionist at Chi
Lntered data, verified insurance coverage,
Contact this candidate