Sales Manager Customer Service

Nwankwo U. Anthony

Windsor, ON ************@*****.*** 226-***-**** LinkedIn: *******-*******@********.***

HIGHLIGHTS OF QUALIFICATIONS

● Trained veterinarian(DVM) with higher Diploma in Animal husbandry, Master’s in Business administration and over 5 years of experience in commercial poultry production, feed formulation, general poultry farm and Hatchery management

● Gained experience in flock health management by tracking production data, consumption and physical parameters. Conducting post-mortem examination, laboratory testing like vaccine titers, antibiotic sensitivity test and recommending medication when needed

● Sound knowledge in small animal(cat and dog) disease diagnosis, surgery, drug prescription and use of medical records software such as AviMark.

● Excellent skill in sales and marketing of animal drugs and nutritional product. Good customer service, pay attention to detail, and good communication skills, acquired through years of experience as a field technical sales manager.

RELEVANT SKILLS

● Commercial Poultry Production: Understood brooding and breeding techniques, Hatchery management, identifying and managing poultry diseases, implementing bio-security measures, nutritional management, tracking production data, health record, budgeting and managing cost

● Diagnostic laboratory techniques: Proficient in various diagnostic methods such as ELISA, PCR, and Microbial culture. Skilled in Sample collection, storage and processing, interpreting test result and diagnostic data, ensuring accuracy and reliability of test result and reporting findings clearly.

● Clinical experience: Experience in small and large animal clinical practice such as restraint, SOAP evaluation, medication, surgery and basic laboratory diagnosis such as urinalysis, fecal floatation test, complete blood count, comprehensive metabolic panel and X-ray interpretation

● Software tools: Google Suite, SPSS, PowerPoint, MS Word, Excel, Teams, Outlook, Adobe Illustrator, Photoshop and Avimark

● Languages: English: Fluent, Igbo: Mother tongue

PROFESSIONAL EXPERIENCE

Veterinary Assistant Animal Hospital of Windsor, Ontario April 2024-Current

● Assist a licensed veterinarian in surgery, Animal restraint, blood collection/I.V catheter, drug administration, checking –in patient, taking history/ physical parameters

●Entering all patient and prescriptions information in database using Avimark, answer clients’ inquiries by phone and in person, and packaged prescribed medications.

● Discharging patient, follow-up, booking appointment and re-checks, euthanasia procedure, taking x-ray and running basic in house laboratory test such as CBC, urinalysis, basic and comprehensive metabolic panel

Voluntary Animal superintendent Erie Wildlife Conservation, Windsor January2024- March 2024

● isolate boarded sick animal, take physical parameters and schedule visit to a clinic.

● Draft feeding regimen for in house animal, draft work schedule for workers and ensure compliance

● Assist in euthanasia, pick-up of animal from any location.

● Generated and reviewed SOAP, worksheets, and forms.

Field Technical Sales Manager Premier Feed Mills plc, Nigeria Januanry2020- November2023

● Sold and marketed animal feeds and nutritional product such as lysine, methionin, supplements

● Provided veterinary technical service to livestock industry such as disease diagnosis, vaccination, treatment and recommendation.

● Coordinated a sales team of 15 members as a regional sales manager, holding monthly sale meeting and analyzing our strength and weakness in market share.

Resident Veterinarian Crown Hatchery and livestock Delta, Nigeria September 2017- December2019

● Accountable for all aspects of production (Brooding cycle, Rearing, management of Commercial layers), responsible for creating and maintaining a safe and participative work environment

● Planning activities for staff, establishes succession plans and employee development programs and maintain a positive employee relation environment.

● Keeping up to date record of health status of flock by monitoring vaccine Titres, symptoms, post-mortem evaluation, laboratory tests and recommendation of medication when needed.

Conducting artificial insemination in breeder poultry farm, monitoring the incubator parameters ( temperature, humidity)and selecting fertile eggs for incubation

Monitoring broiler processing machine and environment to ensure standards are meat.

Assistant Clinician Veterinary Teaching Hospital, University of Nigeria. Nsukka Sept. 2008- July 2011

● Provide veterinary extension and ambulatory services to all livestock enterprises in University environs

● Offered veterinary clinical services such as clinical examination of animals to detect and determine the nature of diseases or injuries, treatment, drug prescription, wound dressing and debridement, assisting in surgery and vaccination of animals of different species against various diseases.

● Ante mortem and post mortem inspection of food animal at various slaughter slabs and abattoirs to ensure that meat/meat products are wholesome and fit for human consumption

Meat inspector and Quality Control Manager Lagos state Abattoir, Nigeria August2011- May 2013

● Ante mortem and post mortem examination of animals in larriage and their meat product

● Approve healthy carcass for human consumption and condemnation of unhealthy carcass.

EDUCATION

Masters in Business administration Delta State University, Nigeria 2021-2023

Doctor of Veterinary Medicine Federal University of Agriculture Markudi, Nigeria 2013-2018

Higher Diploma in Animal husbandry University of Nigeria Nsukka, Nigeria 2003-2007

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