Customer Service Warehouse Worker

John S. Mondelli *** Longmire Dr #*** 832-***-****

Conroe, TX 77304 *******@*****.***

Profile

Seven years of experience in commercial and residential wiring, repair and maintenance, including strong customer service skills. Troubleshooting of a broad range of electrical systems and equipment. Excels in analyzing and solving problems with various electrical control systems. Experience in phone and cable installation in pole climbing. Knowledge in receiving, tracking and distributing materials and supplies. Willing to take on new challenges with demanding deadlines. Ability to lead and train staff.

2010 – Present

Light Electric Service Company Spring, TX

Electrical

-Industrial, Commercial and Residential

-Connecting Services on Industrial and Commercial Remodels

-Troubleshooting all power outages from 110 volts to 480 volts

-Bending pipe

-Purchasing Materials

-Driving Company Vehicle

2009-2010

Kmart Distribution Warehouse Reno, NV

Warehouse Worker

-Performed hundreds of distribution orders with accuracy and speed

-Exceeded standard of performance on all duty evaluations

-Organized systemically completed tasks with precision, accuracy and high standard of presentation

2008-2009

ALS Chemex Reno, NV

Maintenance Supervisor

-Managed a crew of five tradesmen

-Coordinated the troubleshooting, repair and routine maintenance of a multi-million dollar 24/7 industrial complex

-Hands on leadership-oversaw and worked with tradesmen on all high and low voltage electrical issues

-Trained new personnel on operations, technical and routine tasking requirements

2003-2005

RC Electric Sparks, NV

Electrician Apprentice

-Learned basic electrical principals and applications

-Worked under the supervision of a Master Electrician to install high and low voltage wiring, fixtures and

appliances

-Trained to install fire alarms, security systems, data/phone systems, AC and DC applications, wiring

upgrades, retrofitting, troubleshooting and repair

-Learned how to read, draw and use electrical schematics

-Completed the new construction installation of all electrical wiring and fixtures for Del Webb Pulte

Homes in the Pinnacle Collection of the The Vue at Somerset

2001-2003

Gerber Shipping Sparks, NV

Shipping Manager

-Responsible for 500 plus tons of outgoing freight per day

-Supervised 15 employees working in inventory, packaging and distribution

-Coordinated the manning, scheduling, workloads and training of 15 employees

-Ensured that deadlines and specification were consistently met

1996-2001

O’Brien’s Moving and Storage Sparks, NV

Warehouse Supervisor

-In charge of 10 employees working in different stages of storage and shipping

-Responsible for millions of dollars of inventory

-Responsible for tracking, receiving, storing and shipping

-Professionally addressed customer requirements and provided personalized service, resulting in

satisfied customers and repeat business

SKILLS AND CERTIFICATIONS

Strong Knowledge of low and high voltage electrical systems

Excellent time management skills and ability to work under pressure

Ability to ensure inventory production quality and efficiency levels

Journeyman Level Electrician

Forklift Certified

Pole Climbing Certified in Nevada and California

EMT certified in First Aide Response and CPR

OSHA 10 Certified

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