Customer Service Front End

Kristin L. Elizondo

**** ******** *****, ****, ** 95242 Cell: 209-***-**** Email: ******@*********.***

Objective

Seeking a challenging position in customer service where my experience, knowledge and ability to effectively work with people will benefit my employer.

Work History

2/2020- 8/2024

Young’s Payless IGA Market Lockeford, CA

Cashier/ Supervisor/ Lead of GM & HBC Departments

Cashier/ GM & HBC Lead

Responsible for a variety of duties including providing exceptional customer service, cashiering, merchandising. Stocking merchandise, processing shipments. Stocking shelves and maintaining visual standards by management.

Supervisor

Tasks includes same as above plus doing Western Union, Money Orders, UPS ship out and take ins. Closing down the store, balancing all registers and safe at end of shift being responsible for up to $25,000. Responsible for managing entire store up to 40 on duty employees. Handle customer complaints and correct the situation with the best customer service I can provide.

08/2012 - 2/2020

Cost Plus World Market Elk Grove, CA

POS Coordinator/ Cashier/Front End Manager

POS Coordinator

Responsibilities are the assurance of accurate and timely pricing of product, placement and removal of advertised signage and other administrative paperwork as assigned by the General Manager.

Cashier

Responsible for a variety of duties including providing exceptional customer service, cashiering, merchandising, stocking merchandise, processing shipments, stocking shelves and maintaining visual standards established by management.

Front End Manager Responsibilities include supervision of 28 associates, ensure staffing levels are met for the cashier positions; ensure the storefront is clean and operational; relieve staff for rest periods and respond to customer service calls and complaints.

Skills:

Ten key calculator, multi-line phone system, 30 plus years in customer service, multi-task oriented, management skills, filing, data entry and cash register operations.

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