Retail Sales associate
Resume:
JENNA LANDER
Terrell, TX *****
*****.**********@*****.***
Education New Tech High School at Coppell, Coppell, TX
High School Diploma- expected graduation date May 26, 2023
Experience
Apr 2024- present Journeys kidz, Grapevine, TX
Retail Sales Lead
Greet customers with enthusiasm
Gauge customers needs
Looking through inventory to find specific customers needs
Answering questions in person and on the phone
Receive and process payments (cash and credit cards)
Managing current crew
Consistent maintenance of displays
Opening and closing the store with personal key
Oct 2023- Apr 2024 Spencers, Grapevine, TX
Retail Sales Associate
Greet customers with a relaxing and welcoming atmosphere
Educate customers on special deals
Answering questions
Up-selling special items
Receive and process payments (cash and credit cards)
Keep the store clean
Maintain stock of store
Sep 2022- Sep 2023 Starbucks, Coppell, TX
Barista
Greet customers as they enter
Educate customers on our drinks menu
Making recommendations based on their preferences
Up-selling special items and taking orders
Receive and process payments (cash and credit cards)
Keep the bar area clean
Maintain stock of clean mugs and plates
Check if brewing equipment operates properly and report any maintenance needs
Comply with health and safety regulations
Communicate customer feedback to managers and recommend new menu items
Sep 2021- Sep 2022 Market Street, Coppell, TX
Food Service
Greeting customers
Taking food orders and accurately entering them into the ordering system
Making menu item recommendations
Ensuring all orders are filled quickly and accurately and that food is high quality
Providing attentive service to diners
Promptly addressing any customer service issues and referring to management if and when necessary
Performing some cleaning duties, such as at the service station, around the kitchen and in the dining area
Service Vactation Bible School Counselor, Rejoice Lutheran Church/ Coppell, TX
Junior camp counselor- 2016 to 2021
Lead and actively participate in worships, skits, music, and activities
Supervise elementary school students throughout the Vacation Bible School day
Senior camp counselor- 2022-2023
Supervise high school and middle school volunteers
Certifications Heart Saver CPR valid through April 2025
References Available upon request.
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