Data Entry Customer Service

Stacy Lafferty

*** ******** ***., *********, ** *5904

814-***-****

********@*****.***

Authorized to work in the US for any employer

Work Experience

Lone Maple Agricultural, New Alexandria, PA

Office Manager

November 2023 – Present

*Invoicing

*Accounts Receivable

*Accounts Payable

Customer Service

Deposits

Data Entry

DWC Transportation, Johnstown, PA

Dispatch Assistant/Office Assistant

April 2022 – March 2023

*Assisted with dispatch

*Billing

*Answering incoming calls

*Scheduling loads with different carriers

*Data entry

*All day to day daily tasks

Ibex, Pittsburgh, PA

Customer Service Representative

October 2021 – March 2022

*Taking incoming customer service calls for Costco

*Handling customer online orders

Pyramid Consulting, Johnstown, PA

Claims Assistant

November 2019 – August 2020

*Approving & processing death claims to be paid.

Contractor Transport, Smithton, PA

Office Manager

January 2017 – January 2019

*Day to day operations

*Data Entry

*Billing

*Human Resources

*Onboarding & processing all new hire paperwork

Gathering & submitting all payroll hours

*Maintaining all employee files

*Daily reports

Liberty Tax, Johnstown, PA

Office Manager

November 2014 – May 2017

*Customer Service

*Tax preparation

*Day to day office responsibilities

*Submitting weekly payroll hours

*Transmitting of individual taxes

University of Pittsburgh @ Johnstown. Johnstown, PA

Data Entry

May 2010 – November 2014

*Processing of college applications

*Data Entry

*Filing

*Scanning

Nittany Waterproofing, Johnstown, PA

Office Manager

November 2002 – July 2010

*Customer Service

*Incoming & outgoing calls

*Daily deposits

*Payroll

*Accounts receivable

*Accounts payable

*Data entry

*Daily/weekly reports

*Handled all billing issues

*Processed all warranties

*Human resources

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