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Level 1 Tech Support

Location:
New York City, NY
Salary:
40$ hourly
Posted:
August 29, 2024

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Resume:

Juan Llano

PRESSMAN

Brooklyn, NY

*****.*******@*****.***

516-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Lead landa Operator/HP Indigo 12k

Duggal Visual Solutions - Westhampton Beach, NY

August 2020 to Present

• Start of the day routine, walk around an ensure all print heads are in capping,ink farm is intact,check for leaks.Bring press to standby mode.Do another walk around to ensure all is well with the press. Bring up harris an bruno coating unit on press. Wipe sensors related to transport. Print out basic jetting calibration.

• Replace any faulty parts.belts,sensors etc.

• Maintenance both presses.

• Start proofing next available job order.

• Ensure quality,Registration is at 100%

• Watch color, color correction if needed.

• Order parts HP Print OS.

Lead Indigo Operator 12000 MR1

GSB Digital - New York, NY

June 2018 to June 2020

Calibrate, operate, an troubleshoot Indigo Press to reach and maintain maximum production efficiency

• Completed technical training on Indigo 12000 level 1

• Changing various parts in machine blankets, bids, wiper blades, PIP, ETC.

• Perform level 1,2 an 3 repairs on press, experienced with using tech support an parts catalog.

• Color matching side by side with clients, as well as my sales team.

• Overall Taking full responsibilities for the maintenance an parts replacement on press. Indigo Operator

MIMEO - Newark, NJ

November 2016 to June 2018

Produce high volume print jobs using multiple substrates at the busiest time of the year.

● Making sure printing equipment is producing outstanding quality print outs.

● Maintaining Indigo printer color calibrations, changing various parts in machine blankets, bids, wiper blades, PIP, ETC.

● Multi task an operate two sometimes 3 Indigo presses, making sure all 3 Indigo's run at a high level.

● Quality checking all my print outs, trouble shooting Indigo printer to make sure color quality 100% SEMPER TEMP

PRINCETON UNIVERSITY - Princeton, NJ

August 2016 to October 2016

Operating IGEN4, XEROX Z1000 RICOH 8150 for fine print service.

● Prioritizes work to meet deadlines

● Maintains tracking logs

● Assists with various internal printing projects, as needed

● Build and assemble projects with documents provided via email or hardcopy using FIERY, DIGIPATH software and scanner

● Provide assistance half my day to the bindery department collating, books, tabbing, punching, cutting, drilling, mounting.

● Assisting with the UV equipment to ensure top quality.

● Print using wide format. Print an laminate poster boards for client. TIGER TEMP

KPMG - New York, NY

January 2015 to June 2016

National Design Proposal and Presentations Services

Develop and maintain client relationships in various levels for firsthand feedback on services: educate clientele and staff in policies and procedures while promoting awareness and understanding of services provided by NDPPS

Update skills on a regular basis to remain current with changing technologies and new equipment

Operates production, printing, and scanning equipment to reproduce internal client and firm documentation

Performs stapling, binding, folding, trimming, and scoring

Assists in troubleshooting and performing maintenance on production equipment

Processes and produces reproduction project requests

Scans documents for e-delivery

Wide format printing using HP DESIGN JET Z6100

TIGER TEMP

JPMORGANCHASE - New York, NY

June 2010 to January 2015

Operate Xerox Docutech 6180, 6115 with digipath software

Build and assemble projects with documents provided via email or hardcopy using digipath, Makeready software and scanner.

Maintained professional phone skills and excellent customer relations under highly pressured and sensitive situations.

Communicate concerns and challenges regarding specific assignments to clients and managers

Proficient in using Xerox machines and interfaces such as: Docucolor 8000, Docutech copier 6180, Xerox 800/1000

press, Xerox 560, DT120 and Digipath free flow software, as well as finishing equipment such as GBC, Velo and wire

punchers, saddle stitch, laminating and gullotine cutters.

Performed various clerical and administrative duties for the document development department.

Knowledgeable to performed basic maintenance on color and black and white printers, which include changing toners,

waste containers, corotrons, fuser web, fuser oil, BTR and clear some machine faults Education

High school diploma in Business

HARRY VAN ARSDALE - Brooklyn, NY

September 1997 to June 2001

Skills

• Sensors

• Calibration

• Software Troubleshooting

• Technical Support

• Operating Systems

• Network Support

• Desktop Support

Languages

• Spanish - Fluent

Certifications and Licenses

PRESS CERTIFICATION

October 2018 to Present

HP Indigo 12000 Level 1 certification

Landa S10 Level 1 certification

Harris & Bruno coater unit

Komori offset STS

Forklift Certification

Assessments

Manufacturing fit — Highly Proficient

May 2021

Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient

Mechanical skills: Monitoring — Familiar

May 2021

Understanding of machine dials, gauges, displays, and data charts Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

COMPUTER SKILLS

Microsoft Office 2007 & 2013-Adobe Acrobat Professional 11-Canon Print Station Manager-Fiery Command

Workstation-UPS CampusShip-Canon Micropress-EFI Fiery Imposition-Adobe Smartboard Plug-in, Nuance, Onyx Production

house

HARDWARE SKILLS

IGEN4 - INDIGO 1000, 5500, 7600, 7500 XEROX Z1000- 800 Konica Minolta BizHub Pro C6000 -1200 - 1050/950 (w/Perfect bound/Saddlestitch/Booklet maker) - Smart Board - Fiery

Command Work Station -Canon ImageRunner 7110 - 7125 - 7105 - Canon ImageRunner C5180 - Xerox DocuColor 6060 -

Xerox DigiPath - Xerox Docutech B/W 6185 - (w/Perfect bound Booklet Maker) Xerox Docutech 135 - Guillotine Cutter



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