Administrative Assistant Customer Service
Resume:
IBRAHIM ANYARS TAHIRU
Private Mail Bag, Tafo -45 Kumasi, 4812 ksi Adum - Ghana Mob: +233 055-***-****, Email: *************@*****.*** FINANCE & ACCOUNTING PROFESSIONAL
A Result-driven Accounting professional with a proven track record of assisting and delivering accurate accounting records. Proficient in utilizing accounting tools to streamline processes and ensure compliance with regulatory requirements, identifying areas for improvement, and implementing effective strategies to optimize financial performance. Strong communication and interpersonal skills, collaborating seamlessly with cross-functional teams and clients to achieve organizational goals.
Committed to maintaining the highest level of integrity and confidentiality while providing insightful financial guidance. Currently looking forward to obtain a full time position with a growing organization, where my enhanced skills, potential and sense of obligation will be able to fulfilling the goals of the company.
CAREER OBJECTIVES
To render devoted services within my competence to any organization / institution in which I may find myself in order to make a positive mark or a footprint to such body.
To join a team of highly trained and skilled professionals who always seek to challenge the status quo and are willing to make difference through innovative and creative approaches. KEY SKILLS
Internal Financial Reporting
Administrative Management
Internal & External Auditing
Report Writing
PROFESSIONAL EXPERIENCE
OLD TAFO MUNICIPAL ASSEMBLY, Kumasi - Ghana Nov, 2021 – Till Date Administrative Assistant (Accounts Department)
Work closely with the accounting team on full spectrum of financial matters pertaining to financial business strategy, performance management, and analyse variances in profitability reports and trend analysis.
Monitor and assist accounting staff in their duties, record necessary personal data and contact appropriate offices.
Provide full administrative support dealing with enquiries from all clients and staffs in a
Account Management
Financial Mgt. and Reporting
Customer Service Management
Document Control
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courteous and professional manner.
Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, and receiving and sorting of incoming and outgoing mails.
Supports work continuity among staffs by documenting and communicating actions, irregularities and continuing needs.
OLD TAFO MUNICIPAL ASSEMBLY, Kumasi - Ghana Oct, 2018 – Nov, 2021 Revenue Mobilization Officer
Collaborated with various departments and teams to gather data and insights for revenue forecasting and planning.
Developed and implemented strategies to enhance revenue generation for the assembly.
Monitored and analyzed revenue performance against targets and identified areas for improvement.
Prepared and presented reports on revenue trends, forecasts, and recommendations to management.
Collaborated with the accounting teams to ensure accurate revenue recognition and reporting.
Stayed informed about relevant tax regulations and compliance requirements that impacted revenue operations.
GOVERNMENT OF GHANA, Bompata – Asante Akim Sept, 2013 – July, 2014 Teacher – National Service
Presented Accounting lessons for all students to ensure they were equipped to obtaining high examination results.
Created and distributed educational contents (notes, summaries, assignments etc.)
Ensured that schemes of work were followed to enable the development of high standards of teaching and learning with regard to different abilities.
Participated effectively in the assessment process, including the setting and moderation of class work, providing constructive feedback and ensuring it is in accordance with quality assurance procedures.
EDEN MICRO FINANCE, Kumasi July, 2012 – Aug, 2012
Customer Relationship Officer
Worked closely with managers to formulate strategies, coordinate and execute targeted sales and marketing campaigns.
Effectively built long-term, productive, and mutually beneficial relationships with existing and new customers.
Ensured efficient customer service and interacted with both staffs and customers appropriately.
Assisted in preparing timely monthly sales/marketing reports and ensured prompt delivery of products to customers.
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ACADEMIC QUALIFICATION
Institute of Chartered Accountants - Ghana, Accra Nov, 2020 - Present Professional Training on Accounting, Finance and Auditing University of Cape Coast, Cape Coast Oct, 2015 – Sept, 2017 Bachelor of Commerce (Accounting and Finance)
Kumasi Technical University, Kumasi Sept, 2010 – Aug, 2013 HND Entrepreneurship and Finance
TECHNICAL SKILLS
Computer literate with in Microsoft Office (Excel, Word, PowerPoint, Access)- Very Good REFERENCES
Available Upon Request
Contact this candidate