RONNISHA ROSS
ADMINISTRATIVE SUPPORT & BUSINESS OPERATION
CONTACT
Newman, GA 30265
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ABOUT ME
Dynamic, versatile executive with a decade of experience developing and implementing innovative strategies aligning business operations goals. Innovative, results-focused leader and strategic business partner with experience aligning physicians, specialist, hospitals, and ancillary providers defining project plans that achieve big-picture vision on time and under budget.
SKILLS
• INVENTORY MANAGEMENT
• PAYROLL/ACCOUNTING
• RESOURCE MANAGEMENT
• OPERATIONS MANAGEMENT
• INTERNATIONAL FREIGHT OPERATION
• RECRUITING AND HIRING
• RFP DEVELOPMENT
• HEDIS REPORTING
• DEMENTIA AND ALZHEIMER TRAINED
• MDCH REIMBURSEMENT
• HEALTHCARE MANAGEMENT
• PROCESS DEVELOPMENT & IMPLEMENTATION
• CONFLICT RESOLUTION AND PROBLEM SOLVING
• EXCELLENT COMMUNICATION SKILLS
• INTERVIEWING/HIRING
• PROFICIENT IN MICROSOFT OFFICE PRODUCTS
• STRATEGIC PLANNING
EXPERIENCE
AMAZON FREIGHT- Atlanta, GA
Administrative Support II
January 2024
● Work Internal Stakeholders, clients and operations team
● Generates reports
● Scheduling appointments
● Creating presentations of projects
● Monitor invoices and expense reports
● Compiling and developing the annual budget
● Working with large government accounts & work with 3rd parties to move Freight after bidding on loads
YRC FREIGHT - Atlanta, GA
International Customer Service Logistic & Freight Operations 2019- 7/28/23-company closed
• Manage inventory logistics for incoming and outgoing packages, while maintaining government agency regulations
• Overseen dispatching of driver and staff coordination of deliveries and receivables
• Maintain forecast and budget for office supplies
• International communications with Mexico and Canada for LTL prices
• Quoting for Walmart, CVS, Uber Freight, CHRobinson, Home Depot and other large corporations
• Filing cargo & freight claims
• Electronic Databases
• International pricing
• NMFC knowledge
• Lead Customer care
Goggin Warehousing - Morrow, GA
Administrative Assistant/Office Manager
2017-2018
• Manage inventory logistics for incoming and outgoing packages, while maintaining government agency regulations
• Overseen dispatching of driver and staff coordination of deliveries and receivables EDUCATION
BA – in Radiology
2015
Delaware Technological Community
College, Georgetown, DE
Practical Nursing
2024
Piedmont Technical College
Clarkston, GA 30021
• Maintain forecast and budget for all office supplies Experian - Kennesaw, GA
Data Breach & Core Specialist
2015-2017
• Handled daily customers and creditors inquires and investigations of person credit history
• Managed NCAC and bureaus dispute by working with other credit agencies to ensure accuracy of customer data
• Coordinated staffing needs to support estimated call volume load Unit Secretary/Clerk – CNA for various facilities within MD & DE Harrison Senior Living, Envoy Healthcare, University of Maryland Easton hospital, LifeCare at Lofland Park
2003 -2015
• Maintained patient records and care plans, while monitoring health checks, operating GI tubes, mechanical lifts, and ensure meals and rooms were ready
• Overseen hiring process, coordinated schedules, computed payroll, and attendance for unit members and skill screenings
• Managed billing preparations for facility accountants, and inventory ordering processes for locations
• Performed ADLS on long-term, sub-acute, and wound care floor of the 150 and 135 bed facility