Data Entry Customer Service
Resume:
SAVANNA MAXWELL
Chicago, IL *****
****************@*****.***
SKILLS
Customer Service
Cash Handling
Sales
Time Management
Problem Solving
Data Entry
Office management
Relationship Builder
Communications
Documentation review
Quality control
Organization
EXPERIENCE
Receptionist DuSable Museum, Chicago, IL 10/2022 – 01/2023
Serve visitors by greeting, welcoming, and directing them appropriately through the museum
Notify company personnel of visitors, and briefed them accordingly
Maintain security and telecommunications system, for visitors leaving and entering the building
Account Specialist Dish Network, Chicago, IL 09/2021 – 10/2022
Receive, organize, file, and maintain documents and/or data for an assigned department/project.
Communicate with employees, contractors, vendors, and/or customers to assist assigned department/project.
Read, interpret, and input data in support of an assigned department/project.
Mobile Tech Market Source, Chicago, IL 09/2019 - 08/2020
Educated customers on phone promotions and deals; addressed their questions and concerns
Sold phone accessories; activated phones and installed SIM cards
Verified customers’ identification before providing account information and account activation
Processed cash and credit/debit cards purchases
Occasionally met daily goal of upgrading customer accounts and adding new phone lines
Server/Cashier Panera Bread, Chicago, IL 04/2018 – 06/2019
Greeted guests with friendly smile and assisted with menu options and purchases
Served guests; ensured they were comfortably seated in a neat and tidy eating environment
Closed restaurant, confirmed cashier drawers balanced, and prepared store for next shift
Met daily goal to exceed customers’ expectations
Home Healthcare Aide Help at Home, Chicago, IL 04/2018 – 05/2019
Aided patients with medication, meals, doctor appointments, and cleaning duties
Actively listened to patients; kept patients’ spirits up through casual conversation and words of encouragement
Home Care Provider Chicago Commons, Chicago, IL 06/2017 – 04/2018
Assisted patients with daily adult living skills such as laundry, shopping, and companionship
Implemented patience and empathy while listening to their problems and concerns
Legal Assistant Blake Horwitz Law Firm, Chicago, IL 02/2015 – 03/2017
Addressed client concerns via phone and recorded phone messages for attorney
Filed and scanned documents; typed letters and entered data into computer database
EDUCATION
Bank Works Financial Careers Training Program Graduate, Chicago, IL 04/2021
George W. Collins High School Diploma, Chicago, IL
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