Operations Support Agent

ORATENG IGNETIOUS

GATANE (PARALEGAL)

CONTACT

071-***-****

*******.******@*****.***

** *** ******, ****** *******, 7100

LANGUAGES

English

Setswana

SKILLS

Technical savvy

Microsoft Office

Communication

Navigating stressful environments

OTHER INTERESTS

• Financial Planning

• Software developments

PROFILE

I am a devoted Paralegal, with six years working as an Operations Support Agent and one year as an Estates Assistant at the Master of The High Court. I have a track record in cultivating and maintaining relationships with stakeholders and meeting targets.

EDUCATION HISTORY

Bachelors of Paralegal Studies, Jan 2018 – Dec 2022

• Cape Peninsula University of Technology

National Senior Certificates

• Mankuroane Technical and Commercial High School – Dec 2015 WORK EXPERIENCE

Estates Assistant, Master of The High Court, April 2023 – March 2024

• Attending to stakeholders’ estates related enquiries

• Assisting the public with completing estates reporting documents

• Providing administrative support to Estates Controllers and Assistant Masters

• Providing legal advice to the public, in relations to the estates process and applicable legislation.

• General office administration

References

IBTISHAAM ABRAHAMS,

Operations support Senior Agent,

FedEx Express SA,

*********.******@*****.*** Tel:

079-***-****

BONGIWE ADONIS, Assistant

Master, Master of the High Court;

Cape Town, *******@*******.***.**

Tel: 072-***-****

Siyanda Zono, Estates Assistant,

Nedbank, *********@*******.**.**

Tel: 062-***-****,

Operations Support Agent, Dec 2016 – March 2023

• Communicating and maintain relationships with clients.

• Providing administrative support to internal stakeholders

• Assisting with implementing new processes and systems

• Coordinating with other departments

• Monitoring and analyzing performance data.

• Mitigating risks.

Contact this candidate