Customer Service Relations

SERVANTES

951-***-****. ******.*********@*****.*** Avondale, AZ 85392

PROFESSIONAL SUMMARY

Accomplished leader with a proven track record at Pilot Travel Centers, adept in customer service and cash management. Excelled in team building, mentoring, and enhancing operational efficiency. Demonstrated ability to solve complex problems, improve customer satisfaction, and drive team performance. Skilled in multitasking, organization, and fostering positive customer relations.

SKILLS

Recruitment and hiring

Policy Enforcement

Store maintenance

Customer Service

Problem-Solving

Multitasking and Organization

Friendly and Positive

Team leadership and coaching

Customer Relations

Training and mentoring

Team Building and Leadership

Cash Management

WORK HISTORY

Jun 2023-Mar 2024 Avondale, AZ

Jan 2015-Jan 2019 Moreno Valley, CA

Oct 2010-Jan 2015 Rialto, CA

Jan 2005-Jan 2008 Fontana, CA

Store Lead Manager / Pilot Travel Centers

Store report for daily shift

ensure daily tasks are complete

Manager / Shell Oil

Responsible for 3 stores

Scheduling

daily reports for corporate

Armor car drop

Chef/Restaurant Server / Mary Stewart Soul Food

prepare dishes for the day

server in the evening

Assistant Manager / Carl's Jr

Scheduling safe drop

cashier

Jan 2002-Jan 2005 Riverside, CA

Cashier / Walmart

Excellent customer service

cashier

Jan 1998-Jan 2000 Lake Elsinore, CA

Jan 1995-Jan 1998 Lake Elsinore, CA

Aug 1993-Oct 1995 Ontario, CA

Jan 1988-Aug 1993 Riverside, CA

EDUCATION

May 1988 Riverside, CA

Owner / Elite Designs

Everyday task of ownership

appointment setting

Sales

Office Manager / Elite Window Fashions

run everyday office

set appointments

open and close store

Customer Service Manager / Icee USA

Company Nationwide

Scheduling

weekly reports

daily customer service tasks

Receptionist/ BBQ Kings

Basic office duties.

GED

Arlington High School

<

Contact this candidate