Human Resource Customer Service
Resume:
TERESA CARPINO
HUMAN RESOURCE GENERALIST
BRISTOL, CT 06010
******@*******.***
• WELL ORGANIZED AND ADEPT AT MULTITASKING, PRIORITIZING AND GOAL SETTING. TROUBLESHOOTER WHO IS SKILLED AT IDENTIFYING AND SOLVING PROBLEMS. EXCELLENT CUSTOMER SERVICE WITH EXPERIENCE.
OUTSTANDING INTERPERSONAL AND COMMUNICATION SKILLS. COLLABORATOR WHO EASILY ESTABLISHES RAPPORT AND TRUST. COMPUTER SKILLS INCLUDE MICROSOFT OFFICE PROFICIENCY, KRONOS AND PEOPLESOFT.
• CORE SKILLS INCLUDE RECORD KEEPING, EMPLOYEE TRAINING, INVENTORY CONTROL, SCHEDULING, PAYROLL
PROCESSING, MEETING DEADLINES AND CRITICAL THINKING AND PROBLEM SOLVING WORK EXPERIENCE
UNIMETAL SURFACE FINISHING
HUMAN RESOURCE GENREALIST/PAYROLL ADMINATRATOR
SEPTEMBER 2023-PRESENT
PAYROLL FOR 130 EMPLOYEES USING ADP PAYROLL SYSTEM, ENTERING VACATIONS, SICK DAYS TRACKING CALL OUTS, MISPUNCHES, DOING THE DISCIPLINARY ACTION WRITE UPS. EMPLOYMENT VERICATIONS
SUPPORT ORDERS
REVIEWING APPLICATIONS ONLINE, PHONE SCREENING, SETTING UP INTERVIEWS, NEW HIRE PAPERWORK. ENTERING NEW HIRE IN THE PAYROLL SYSYEM.MAKING NEW HIRE FOLDERS GETIING PAPPERWORK READY TO FILE.
ENTERING ANY UPDATE FROM EMPLOYEES… DIRECT DEPOSITS, TAXES, ADDRESS. HUNTERS AMBULANCE SERVICE
HUMAN RESOURCE ASSISTANT
SEPTEMBER 2019-JANUARY 2023
HIRING ALL NEW EMPLOYEES, DOING ALL NEW PAPERWORK MAKING SURE ALL STATE CERTIFICATIONS ARE UP TO DATE.
ORIENTATION, GOING OVER POLICY AND PROCEDURES
VERIFIFING I-9
ENTERING ALL NEW HIRES IN ADP WORKFORCE
ENTERING TIME FOR MISSED PUNCHED AND DAYS OFF
INSURANCE. BENIFITS MAKING SURE ALL IS ENTERED CORRECTLY MAKING EMPLOYEES FILES.
OTHER HUMAN FUNCTIONS
CONTRACTOR/ ADMINISTRATIVE ASSISTANT/PAYROLL
DERINGER-NEY - BLOOMFIELD, CT
JANUARY 2019 TO JULY 2019
• CREATED PERSONAL FILES FOR 200 EMPLOYEES
• ORGANIZED I-9 FILES, MEDICAL FILES, LOA FILES
• MADE MASTER FILES WITH ALL ORIGINAL DOCUMENTS NEEDED TO MAINTAIN OFFICE FILES.
• CLEANED AND ORGANIZED ALL FILE CABINETS.
2
PAYROLL SPECIALIST/HR ADMINISTRATIVE ASSISTANT
PRICE RITE CORPORATION - WETHERSFIELD, CT
JANUARY 2011 TO JULY 2018
• PROCESSED PAYROLL AND DAILY DIRECT DEPOSITS FOR 65 STORES
• MANAGED LEAVE OF ABSENCE AND HEALTH INSURANCE PAPERWORK FOR EMPLOYEES
• PROVIDED CUSTOMER SERVICE VIA PHONE AND EMAIL FOR CUSTOMER COMPLAINTS
• REPORT PROCESSING FOR FT/PT EMPLOYEE STATUS AND VARIOUS OTHER STORE STATISTICS
• ORGANIZED AND PLANNED THE CORPORATE TRAINING EVENTS HELD IN THE STORE (I.E. ORDERED REFRESHMENTS,
TRAINING MATERIALS)
• MAINTAINED OFFICE MATERIALS SUCH AS PRINTER CARTRIDGES, COPIER TONER, LAPTOP RETURNS TO CORPORATE OFFICE,
FOR 65 STORES
ADMINISTRATIVE ASSISTANT
DICK'S SPORTING GOODS - MANCHESTER, CT
FEBRUARY 2005 TO FEBRUARY 2009
• INVOLVED IN THE INTERVIEWING, HIRING AND ORIENTATION OF NEW EMPLOYEES
• REVIEWED DEPARTMENT SCHEDULES TO ENSURE THEY WERE WITHIN PAYROLL AND SALES GUIDELINES
• PREPARED AND ANALYZED VARIOUS REPORTS TO PREDICT SALES PROJECTIONS TO ENSURE SCHEDULE COVERAGE IN ALL
DEPARTMENTS
• DAILY CASH OFFICE DUTIES INCLUDING BALANCING CASHIER TILLS AND STORE SAFE
• PREPARED AND SUBMITTED ALL STORE REPORTS TO BE SENT TO THE CORPORATE OFFICE ON A DAILY, WEEKLY, QUARTERLY AND YEARLY BASIS
BOOKKEEPER
SJ DALENA, LLC - BRISTOL, CT
JANUARY 2000 TO JANUARY 2005
• ACCOUNTABLE FOR MONEY COLLECTION FROM CUSTOMERS, ACCOUNTS PAYABLE/RECEIVABLE FOR BUSINESS MODEL,
DAILY BANKING TRANSACTIONS, PROCESSED BALANCE SHEETS, INVOICES AND PAYMENTS THROUGH QUICKBOOKS
• ANSWERED PHONES AND EMAILS, MAINTAINED APPOINTMENTS FOR CONTRACTORS CUSTOMER SERVICE MANAGER
LOWE'S HOME IMPROVEMENT - PLAINVILLE, CT
1997 TO 2005
• INVOLVED IN THE INTERVIEWING, HIRING AND ORIENTATION OF NEW EMPLOYEES
• DAILY CASH OFFICE DUTIES INCLUDING BALANCING CASHIER TILLS AND STORE SAFE
• ORGANIZED THE EXECUTION OF NEW PLANOGRAMS FOR SEASONAL MERCHANDISE WITHIN THE STORE
• PROCESSED RETURNS OF DAMAGED AND DEFECTIVE MERCHANDISE TO THE MANUFACTURE FOR PROPER CREDIT
• SCHEDULED DEPARTMENT EMPLOYEES FOR ADEQUATE SHIFT COVERAGE
• KEY HOLDER FOR OPEN AND CLOSE OF STORE
• LEAD STORE INVENTORY YEARLY
EDUCATION
CERTIFICATE
TUNXIS COMMUNITY COLLEGE - FARMINGTON, CT
DECEMBER 2009
KINGSTON HIGH SCHOOL - KINGSTON, NY
JUNE 1979
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