General Manager Vice President

Christian B. Aquino

Buena Park, CA 909-***-**** ******.***@*****.***

Professional Summary

Highly skilled General Manager and Vice President of Operations with over 25 years of experience managing large multi-million-dollar 3PL Distribution Centers. Expertise in overseeing operations, developing operational strategies, aligning goals with business objectives, and implementing cost-saving initiatives. Proven ability to analyze processes and procedures to identify opportunities for improvement and efficiency.

Professional Experience

Fairgrounds Transportation Costa Mesa, CA

General Manager

July 2023 – Present

Organized and led team-building activities to foster collaboration and enhance communication among staff members.

Developed and implemented comprehensive budget plans to optimize financial resources and achieve operational objectives.

Supervised and managed a team of employees, ensuring high productivity levels and maintaining exemplary performance standards.

Cultivated and maintained positive customer relationships by addressing inquiries, resolving issues promptly, and fostering customer loyalty.

Oversaw and streamlined operational activities to enhance process efficiency and overall effectiveness.

Formulated and executed strategic plans to align with company goals and drive sustainable, long-term growth.

NGroup Carson, CA

VP of Operations – 3PL Division

March 2022 – May 2023

Implemented operational efficiencies and labor reduction strategies, resulting in an $11 million reduction in overall labor expenditure for our client over a 13-year period.

Negotiated and executed vendor, staffing, and security contracts, leading to a 20% increase in bottom-line profit.

Achieved 100% KPI targets through operational excellence and continuous improvement initiatives.

Managed the implementation and transition of the Warehouse Management System (WMS), specifically HighJump.

Led a diverse team, including the Operations and Facilities Manager, Inventory Supervisor, 7 Operations Supervisors, and 150 indirect personnel.

Oversaw all financial aspects of the company, including managing profit and loss statements (P&L) to ensure financial health and stability.

Directed the operational management of a 500,000 sq. ft. distribution center, overseeing all aspects of its day-to-day activities and performance.

Maintained an average Gross Margin of 22% throughout a 13-year tenure.

Managed sub-leasing arrangements and supervised multi-operation functions.

NGroup Carson, CA/Romeoville, IL

Regional General Manager

July 2010 – March 2022

Directed multi-site warehouse operations, encompassing team development, physical inventory management, shipping, receiving, and vendor management.

Consistently achieved 100% KPI goals across multi-site operations.

Ensured compliance with company standards for Environmental Health and Safety, maintenance, security, and housekeeping.

Implemented 5S methodology and directed programs to ensure personnel safety and OSHA compliance.

Held full P&L responsibility for multi-site operations, achieving gross margins of 22% and 20%.

Led accident-free operations for two consecutive years, earning a Safety Award from Staffing Partners.

Managed distribution centers of 500,000 and 300,000 sq. ft., overseeing a General Manager, two Operations Managers, 15 Supervisors, and 350 associates.

Developed standard operating procedures to enhance productivity and operational efficiency.

Achieved $5 million in labor savings within the first two years.

Analyzed production and operations reports to develop aligned short- and long-term strategic plans.

Resolved operational and maintenance issues promptly to prevent delays and minimize costs.

Maintained a 99.75% order accuracy rate and a 99.96% on-time delivery rate.

YRC Logistics Fontana, CA

Operations Manager

March 2000 – July 2010

Increased area output by 150% and reduced costs by $800k and damages by $200k through comprehensive operational analysis and strategic process implementation.

Oversaw operations for an 80,000 sq. ft. cross-dock facility, managing personnel, ensuring compliance with safety regulations, and establishing departmental metrics and goals.

Utilized the Red Prairie system to ensure smooth operations and accurate order processing.

Core Competencies

Leadership & Strategic Planning

Operational Efficiency & Management

Distribution & Logistics Expertise

Warehouse Management Systems (WMS)

Safety Compliance (OSHA)

Contract Negotiations

Training & Development

Staff Management

Transportation Management Systems (TMS)

Client Relations & Customer Service

P&L Management

Problem Solving

Cross-Functional Collaboration

Performance Metrics & KPI Achievement

Effective Communication

Regulatory Compliance

Technology Proficiency

Education

Mt. San Antonio College

General Studies - 1 Year

High School Graduate, 1988

References

Available upon request.

Contact this candidate