Client Relations Customer Service
Resume:
Ibn Wellmaker Undenciy *
*******@*****.***
A Customer Service Professional with 10+ years of experience, specializing in
sales, communication,specializing in continuous improvement,cross-functional
leadership, and client relations. Adept at delivering quality service to diverse
customers and managing high call volumes efficiently to ensure satisfaction.
EXPERIENCE SKILLS
stomer Service
CC VIP AUTO BROKERS LLC, Atlanta,GA —President c
January 2020 - PRESENT Relationship Building
Customer Relationship
CC VIP Auto Brokers is located in Atlanta, Georgia. This organization primarily
Management Tools
operates in the Automotive Brokers business / industry within the Wholesale :
Client Relations
Trade - Durable Goods sector. This organization has been operating for : .
Conflict Resolution
approximately 4 years
CUT CREATERS VIP SUITES, Atlanta,GA — Operations
Manager REFERNCES
June 2014 - February 2020
Engaging Client Relations Manager adept at developing often complex client Jasmine Oglesby
proposals. Proficient in various business operations, including client billing, 973-***-****
conflict resolution, and the implementation of effective business policies and Tanaisha Sanders
procedures. Specialize in developing and nurturing productive client 862-***-****
relationships. . .
Danica Robinson
400 BLOCK MANAGEMENT GROUP, Newark NJ
—Operations Manager
March 2007 - April 2014
Developed robust business strategies to drive profits, While creating new
LANGUAGES
business opportunities through cold calling, referrals, cross-selling, industry English
networking and Successfully obtaining profitable accounts, which improved client
satisfaction, retention, and loyalty while increasing revenue
Top Shelf Transportation, Elizabeth NJ —Driver & Logistics
Specialists
August 1999 -March 2007
Loaded, unloaded, set in place and delivered material. Maintained proper
paperwork to track material. Operated all material handling equipment as needed
Maintained all paperwork associated in adherence to State, Federal and DOT
regulations as well as ordering, stocking, issuing repair parts, clothing and general
supplies; maintaining financial records and accounting systems; maintaining
inventory databases for material stocked in shore based warehouses and ship
storerooms; perform duties associated with hazardous material control and
management; organizing and maintaining databases, correspondence files, and
reports; maintaining logistics and financial publications
EDUCATION
Malcolm X Shabazz,Newark NJ — Diploma
June 1999
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