Customer Service Data Entry

Roxanne Murray

**** ***** ******* **** · Tucson, AZ 85705

*************@*****.*** · 520-***-****

Highly motivated and tactful with exemplary customer service skills. Positive, caring and hard working with 20 years’ experience in customer service and sales. Detail oriented and looking to grow and thrive with the right company. EXPERIENCE

AUGUST 2021 – PRESENT

FUNERAL ASSISTANT, AVENIDAS CREMATION & BURIAL

Meeting and assisting families with funeral services, setting appointments, answering and dispatching calls to drivers. Placement of orders to vendors, sending out invoices to facilities. Dressing, lifting, picking up decedents at facilities.

JULY 2008 – JUNE 2021

SENIOR LEGAL NOTICE CLERK, THE DAILY TERRITORIAL

Entered client data for legal documents and assisted daily with editorial layout deadlines. Cultivated strong business relationships with clients to build growth and sales. Generated weekly reports for management. AUGUST 2002 – JUNE 2005

CUSTOMER SERVICE REPRESENTATIVE, APAC

Processed inbound calls from customers and assisted with billing issues. Set appointments for sales representatives out in the field. Paid hourly plus commission for 100% work order accuracy.

2

EDUCATION

FEBRUARY 2007

CERTIFICATE, PIMA MEDICAL INSTITUTE

Trained in the Dental Assistant Program gaining skills in assisting patients, data entry, and effective communication. Externship December 2006 through February 2007.

MAY 1998

DIPLOMA, SANTA RITA HIGH SCHOOL

General studies with a focus on photography and yearbook. Assisted with publishing and editing of the yearbook.

SKILLS

• Strong verbal communication and

written skills

• Customer Service/Sales

• Accurate and quick data entry,

60+ WPM

• Time management skills

• Attention to detail

• Ability to work independently

• Problem solving skills

Contact this candidate