Digital Marketing Customer Service

Megan Barrett

Bradenton, FL, ***** 941-***-****

*******.******@*****.***

EDUCATION

Bachelor of Business Administration (B.B.A.) – Marketing Aug 2020 - May 2024 Florida Atlantic University, Boca Raton, FL

Minor in Health Administration

GPA: 3.3/4.0

Relevant Coursework

Personal Selling Digital Marketing

Health Care Medical Terminology Marketing & Product Service Innovation Business Communication Issues & Trends in Healthcare EXPERIENCE

Server Sep 2022 - July 2024

Sicilian Oven, Delray Beach, FL

● Create an inviting atmosphere for all customers by communicating in a professional and friendly manner

● Address customers inquiries and retain knowledge of menu

● Take initiative by assisting team members alleviating the workload

● Examine all meals to ensure they are up to customers expectations Small Business Sales Intern Dec 2023 - Jan 2024

ADP, West Palm Beach, FL

● Conducted cold calls to small business owners to introduce and promote payroll services, successfully securing multiple new client appointments

● Utilized CRM software (e.g., Salesforce) to manage and track cold-calling efforts, maintaining detailed records of interactions and follow-up activities

● Provided exceptional customer service by addressing client needs related to payroll services Beverage Cart Attendant May 2022 - Aug 2022

Fox Hollow Golf Club and Restaurant, Trinity, FL

● Prepare beverage cart with fresh products and sell to golfers on the course while keeping supplies organized

● Maintain daily inventory of the cart

● Ensure the cart is always clean and presentable

● Prioritize upselling customers and increasing beverage cart revenue SKILLS

Canva, Microsoft Office Word, Microsoft Teams, Microsoft Excel, Salesforce, PowerPoint LICENSES & CERTIFICATIONS

Google Analytics Certification May 2023

Skillshop

Google Ads Display Certification June 2023

Skillshop

Google Ads Search Certification June 2023

Skillshop

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