Customer Service, prep cook, catering, inventory, temperature sheet
Resume:
THERESA FETTERHOFF
*** ****** ***. *******, ** **043
EXPERIENCE
Aramark – Cook/ prep cook 4/2020
Prep and follow company recipes, fill meal tickets in a timely manner, work well with team members, use
all parts of HACC protocol, FIFO, take Temps of food hot and cold, keep work areas clean.
Hoss’s Steak and Seafood. – Asst.Manager 6/2018
Enola, Pa. 17011
Be available for team worker, make sure all recipes are being followed, food is being made with proper
ingredients and food safety. Watch food cost and waste, great customer service and quality, train and
correction of team members when needed. Make sure shift are running smoothly and efficiently.
Panera Bread. - Baker 8/2014
Mechanicsburg, Pa 17055
Follow company procedures and policies, organizations and effectively provide baked goods needed.
Customer service and team work with a friendly attitude. Take inventory of stock and bake what was
needed for the day.
Treat America Food service – Deli Lead. 6/2008 to 12/2010
Harrisburg, Pa.17110
Food preparation, customer service, make food in a timely manner, sanitation, create catering orders,
stock and rotate products for freshness, keep work areas clean and organized.
Courtyard Marriott – Café Manager. 3/2007 to 6/2008
Food cost, labor costs, training, inventory, ordering, keep company standards, customer service.
Parkhurst Dining services
Deli supervisor – 6/2005 to 3/2007
Camp hill, Pa. Ron Lewis 717-***-****
Make food to order on a timely manner, preparation of daily special, inventory of stock, keep food
temps three times daily, customer service with a smile, keep company standards.
EDUCATION
North Carrol High SCHOOL. 6/1982
AWARDS AND ACKNOWLEDGEMENTS
Servsaf certificate
Knowledge of food, labor and waste cost
Organizational skills
Exceptional customer service
Ability to be flexible and take charge in difficult situations with a friendly and professional attitude.
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