Data Entry Customer Support
Resume:
Christopher Alexander
***************@*****.***
Performance driven, self-direct and well versed in customer support service, data entry and problem solving. I'm a hard worker and able to adapt to any environment. My strong attention to detail and time management skills help me stay on top of projects to meet any deadline.
Work Experience
Cashier
Terrible Herbst
December 2023 to July 2024
Greeting guest and providing customer service. I was a key holder to the store and delegated work shifts and scheduling. Keeping my store clean as well as the outside. I was in charge of receiving and ordering inventory. Cash handling and paying out jackpot in gaming. Store promotion was a major part in our daily routine, I personally always have my store regulars happy. They felt comfortable every morning with fresh coffee and great service.
AUDIO and VIDEO TECHNICIAN
Total Show Technology
November 2023 to Present
Build video walls add content to wall and remove wall after shows I need to check out the cell phone out of recorded it you know
IT SUPPORT TECHNICAN
JCM GLOBAL
October 2020 to March 2023
Repairing Bill Acceptors using Gen 5 printers to print promotion tickets configured server using promonet 2.0 incorporating the latest digital display technology for single screen to large scale video wall solutions.
SENIOR SUPPORT ANALYST
EFFORTLESS OFFICE
March 2017 to September 2020
Vsphere Web Client, Powershell, Vmware Design, Installation and Administration, Document & evaluate existing processes with
a view to improving efficiency. Skills to deal with difficult and demanding clients. Providing support for sixty
companies and over 5000 end user. Active Directory, Microsoft Management Console, Control and Monitoring Vmware desktops remotely Including printer, servers, scanners, emails, as well as shoretel phone systems.
ITMIS TECHNICIAN
COMPUCOM SYSTEMS, INC - Dallas, TX
June 2014 to February 2017
Configure and install VoIP Phones, Install Cisco 3750 48 port PoE switch into Server Cabinet, Install and
Mount all VoIP phones, Update software, Tone Cat 3 and Cat 5 Panel lines Install Amplifier, Install Music on Hold, Install Paging System, and Install Drive Thru Intercom for Walgreen's stores
MIS NETWORK ADMINISTRATOR
JERRY'S NUGGET CASINO - Las Vegas, NV
November 2013 to January 2014
Responsibilities to configure install and administer network infrastructure and telecommunications Systems that support staff of 100 personnel. Fulfilled administrative responsibilities including the addition changes to user desktop, emails, and accounts including active directory, sql server 2008 virtual servers using VMware workstations, Microsoft exchange mail server and groupware applications, system center configuration manager which is also used in active directory.
Warehouse Worker
Walker Furniture
October 2010 to November 2013
Helper/Builder
Product Distribution
Loading and Unloading
Keeping on Schedule
Handling Customer issue in person and over phone
Education
A.A.S. in Computer Network Systems / B.S. Project Management Administration
ITT TECHNICAL INSTITUTE
September 2011 to December 2015
Additional Information
*Microsoft Office, Windows 7 Pro/8 /8.1/ 10 Microsoft Server 200*-****-**** r2
*Verbal and written communication skills, Project Quality Management
*Clerical filing, document prep, scanning, uploading, printing SQL server
*Organization and Multi-tasking abilities, Linux, VoIP, Risk Management
*WAN, LAN, TCP/IP, WINS, DNS, DHCP, POP3, SMTP, FTP, VPN, IGRP, TFTP
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