Cybersecurity Analyst

Natalie Ieng linkedin.com/in/natalie-ieng-*****a*a4 • Hampton, VA 23661

Active Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance

Qualifications Summary

Experienced Army Veteran Information Technology Security Analyst with bachelor’s degree and CompTIA Security+ Certified professional with exceptional expertise in Information Technology, possessing two Google certificates in IT Support and Cybersecurity.

• Attained in-depth knowledge in cybersecurity principles, strategies, and techniques through rigorous curriculum at American Military University.

• Strong communication, interpersonal, presentation, and problem-solving skills with a profound understanding of compliance standards (e.g., GDPR, HIPAA, NIST), confirming ethical and legally compliant approach to cybersecurity practices.

• Skilled in cybersecurity, system administration, programming languages, case management, and human resources.

• Proven record of providing unparalleled level of IT support, protection, and advocacy for victims of sexual harassment and assault, while also fulfilling essential Information Technology and Assurance office requirements.

• Forward-thinking leader with strategic vision in leading and training teams to ensure optimal operational efficiency.

Academic Experience

Bachelor of Information System Security, Cybersecurity – Magna Cum Laude (With Great Honor) (GPA 3.71/4.0) American Military University – West Virginia, (2014 – 2018)

• Demonstrated proficiency in diverse subjects including Network Security Fundamentals, Cyber Incident Analysis and Response, Cyber Warfare, and Security Risk Analysis.

• Applied acquired knowledge effectively in practical scenarios, enhancing skills in threat detection, vulnerability assessment, and mitigation strategies.

• Acquired expertise in understanding current industry practices and trends through integration of real-world scenarios in coursework.

• Strong interpersonal, presentation, and problem-solving skills with a profound understanding of compliance standards (e.g., NIST, RMF, GDP, HIPAA confirming ethical and legally compliant approach to cybersecurity practices.

Career Experience

United States Army – Fort Sill March 2019 – January 2024

Information Technology Security Analyst

• Directed and led high-performing groups of up to 50 participants, ensuring seamless task execution and compliance with standards, providing engagement and assistance for Army garrison/deployment missions.

• Reviewing and evaluating Defense IT Certification & Accreditation Program packages, including Plan of Action & Milestones. Provided sustain services for NIPR, SIPR, Defense Video Secure Global, and office systems to the Joint Staff and Joint Information Management Officers.

• Conducted regular risk assessments to identify vulnerabilities and threats, implementing effective mitigation measures.

• Conducted periodic security audits and assessments, recommending improvements as necessary to enhance security controls.

• Developed and oversaw incident response plans to address security breaches or incidents effectively.

• Implemented tools and processes for continuous monitoring of network traffic, system logs, and security events in real-time.

• Developed and administered over 50 on-site training programs, compiling output reports to support information systems security operations.

• Wrote 2 operational manuals, procedures, and requirements documents, analyzing telecommunications information management needs and coordinating systems integration.

• Ensured spare parts, supplies, and operating essentials were secured, and maintained.

• Maintained confidentiality, integrity, and security of documents and customers during IT section supervision.

• Provided tailored learning materials for soldiers' operational workflows within training curriculum.

• Ensured sections complied with relevant security regulations such as NIST, GDPR, HIPAA, PCI DSS, etc.

United States Army – Fort Drum January 2014 – February 2019

Information Technology Specialist

• Set up equipment for over 500 employees, ensuring proper installation of cables, operating systems, and software.

• Installed and performed over 200 repairs to hardware, software, and peripheral equipment, adhering to design or installation specifications valued at over $2,000,000. Provided technical IT support across the Brigade, troubleshooting technical issues for customers and clients.

• Supervised the deployment, installation, operation, and maintenance of multi-functional/multiuser information processing systems.

• Serves as Information System Staff NCO providing secured voice, data, and Local Area Network (LAN) support for Garrison and deployment environment.

• Operating, maintaining, and troubleshooting of both distribution and access Cisco switches, file servers, MS Exchange 2007 and applications servers valued at over $400K.

• Responsible for the creation, management and transition of user s accounts/mailboxes and network printers; supervises and compiles network security scans.

• Responsible for the morale, health, welfare, and professional development of 5 Soldiers.

Certifications

Wireshark for Basic Network Security Analysis (2023)

CompTIA Security+ Certification (2023)

Google Cybersecurity Professional Certificate Coursera, (2023)

Google IT Support Professional Certificate Coursera, (2021)

Technical Proficiencies

MS Office Suite Operating Systems Networking System Administration Pen-testing Vulnerability scan Help Desk VM ware Python Malware Analysis Security Patches Resolving Problems and Incidents Cyber Security Analysis Information Security Data Analysis Technical Support Network Troubleshooting SIEM

Languages

English – Experienced

Chinese – Experienced

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