Quality Assurance Scrum Master

Deepalakshmi Ravichandran

Quality Assurance Lead

Mobile: +1-425-***-**** E-Mail: *****.***@*****.***

LinkedIn: www.linkedin.com/in/Deepalakshmi-Ravichandran

Experience Summary

16+ years of experience in Quality Assurance and Certified Scrum Master with strong knowledge in all phases of SDLC with key focus on Credit Cards, Investment Banking, Insurance and Automative Domain.

Experienced in all phases of Software Test Life Cycle and Waterfall and Agile methodologies

Expertise in Credit Cards Domain in both issuing and acquiring modules like CMS, RWS(LMS), LTS, FAS, CTA and TRAMS

Experienced in Leading Testing Track for several projects with Mainframe and API testing.

Performed Automation using Selenium Web Driver using Java, TestNG Cucumber, Maven and BDD frameworks

Experienced in API and Webservices testing using tools like Postman, Insomnia, Ready API, Swagger

Good Knowledge in testing Mobile Apps

Experienced in working in Rest service (API) Automation using REST ASSURED frameworks

Experienced in System testing, Integration testing, Smoke and User acceptance testing onsite and offshore

Performed Database testing

TECHNICAL SKILLS:

Languages

Java

IDE

Eclipse, IntelliJ

Automation Tools

Selenium WebDriver, Postman, Rest Assured, Insomnia, Ready API

Test Management Tools

Quality Center (QC),ALM, JIRA

Database

MySQL, SQL server, Oracle

Web Technologies

HTML, XML

Version Control Tool

GitHub

Microsoft Office Programs

Word, Excel, PowerPoint

Build Automation Tool

Maven

CI/CD Tools

Jenkins, Azure Devops

CERTIFICATIONS:

ISTQB Foundation Level

Safe Agile-Safe for Teams

Certified Scrum Master (CSM)

PROFESSIONAL EXPERIENCES:

General Motors November’21 to Till Date

Role: Senior QA Engineer

Duration: Nov’21 to till date

Location: Atlanta, Georgia

Project Description:

My brand App is generic mobile app which is widely used for all GM brands Cars (myChevy, My Buick, MyGMC etc.) which has various features like Customer Driving Behaviors (CDB) which tracks the Drivers behaviors like Seat belt percentage, trip details like start distance, Speeding, Hard brakes, Hard acceleration and Vehicle Locate Services (VLS) which is used for tracking the arrival and exit of boundaries set by the customers especially for Teen drivers and Vehicle Health Parameters to Monitor the Tire Pressure, Engine oil, charge percentage, Battery level, Diesel Exhaust Fluid etc. and testing Remote commands to the car from Alexa Device like Start my car, what is the fuel level and BRB (Be Right Back) feature to set a particular temperature in car.

Responsibilities:

Performed API testing for modules like Customer Driving Behavior (CDB), Vehicle Locate Services (VLS) and testing remote commands for Home to car with Alexa with Insomnia, Swagger and Ready API

Coordinated with Product owners, Architects to understand the requirements and come up test scenarios and test cases

Develop Test scope, Test Strategy, Test plans, Test cases, and test scenarios for testing CDB, VLS, Vehicle Health and BRB features in ADO

Perform Mobile App validations for My Brand App testing VH, VLS and CDB features

Integrate automated tests into CI/CD pipelines using tools like Azure DevOps, Argo CD and collaborate with DevOps teams to ensure automated testing is part of the development workflow

Validated end to end testing for all Integrating modules using Kafka and Oracle DB validations

Prepared Automation scripts for regression using Rest Assured framework

Infostretch Corporation April’18 to August’18

Client: Wells Fargo

Role: Senior QA Engineer

Location: SFO, California

Worked in Payments and Zelle and Wire transfers

Participated in the Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective

And Backlog grooming to improve the details of the user stories

Prepare Test Plan, Test scope, Test Strategy and Traceability matrix

Coordinating with different Test teams, Product owners and Development teams

Allocating test cases to offshore team and tracking the entire testing effort

Perform API testing using Post Man, Ready API and regression using Rest Assured framework

Performed automation scripts using Selenium Web Driver and Test NG

Prepare test cases and add and track defects using ALM/QC, JIRA.

Wipro Technologies Ltd, India December 2010 to May 2017

Client: Symetra Insurance

Role: Test Lead

Involved in Requirements gathering with stake holders and perform Gap Analysis

Preparing Test plan, Test scope, Test Estimation, Traceability Matrix and Reviewing Test scripts, Test Closure documents

Participated in Daily Standup meetings, Sprint Planning meetings and Backlog grooming and Sprint Retrospective and Demo

Allocation of test case preparation tasks to testers and review them.

Review defects raised in JIRA and assign to Dev team and Upload of test cases to ALM

Track team’s progress and perform risk analysis and do the mitigation plan to maintain

Delivery on track

Effectively communicate the team’s progress to management and onshore stake holders with Daily and Weekly status Reports.

Actively participate in Triage calls and help to resolve the defects faster

Involved testing of Guidewire Billing center and policy center

Developed functional automation scripts for regression using Selenium Web Driver and TestNG.

Performed API testing with Post man

Client: Deutsche Bank

Role: Test Lead

Prepared Transition Plan and coordination with all Stake holders

Acquired knowledge on credit risk applications like Paragon, CARA (Credit Analysis and Rating Analysis, FSCM (Financial Supply chain management) and Asset Management of DB through KT from Incumbent team

Prepared SMTD (System Maintenance and Technical document) for different applications and drive all the applications to Stabilization phase

Preparing Test plan, Test scope, Test Estimation, Traceability Matrix and Reviewing Test scripts, Test Closure documents

Allocate test case preparation and execution tasks to testers and review them

Review teams’ progress and ensure timely delivery

Worked on developing the automation scripts for application testing using Selenium Web Driver

Client: Citibank -Middle East Asia, Asia Pacific regions

Role: Test Lead

Creation of Industrialized Test Strategy-Plan for defining the guidelines for carrying out testing all aspects of the desired application

Defining the Test scope of each type of testing required (e.g. Functional Automation, Integration Testing etc.) along with the Test Strategy document

Identify Risks and Prepare Mitigation plans and Batch calendar

Work with QA support teams, Business Areas, and IT to ensure testing goals, objectives, and expectations are effectively met across organizations

Worked in all major modules in Vision plus for credit cards with exhaustive knowledge in CMS, EPP, RWS, FAS, LTS, CTA

Review the test cases prepared by team and upload to HP ALM

Allocate test cases and Assist team in validation in CICS screen and using File AID and Easy trieves to extract data from files

Upload data files before batch processing and validate them after the batch jobs are completed

Environnent: TSO, Mainframe (Vision plus), File Aïd, DB2, CICS, COBOL, VSAM, JCL

BirlaSoft Limited, India November 2005 to November 2010

Client: Citibank -Middle East Asia, Asia Pacific regions

Role: Senior Test Engineer

Worked in all major modules in Vision plus for credit cards with exhaustive knowledge in CMS, EPP, RWS, FAS, LTS, CTA

Worked in System and Integration Testing, User acceptance testing

Prepared Test plan, Effort Estimation and Batch calendar, Strategy, Schedule and cases,

Analysis of Defects, reviewing of the defects raised by the team, uploading the same into QC and tracking the same till closure

Attending Defect Triage calls and work closely with Developers to resolve the same

Allocate test cases and Assist team in execution.

Prepare data for validation and download and validate data files after batch processing

Review project deliverables including scenarios, test cases, Support task execution including project planning, tracking, and scheduling using project scheduling software

Manage Traceability matrix to trace Business Requirements, Functional Requirements, and Use Cases

Environnent: TSO, Mainframe (Vision plus), File Aïd, DB2, CICS, COBOL, VSAM, JCL

Capgemini, India June 2004 to October 2005

Client: GE- Japan, Finland, India regions

Role: Test Engineer

Identification of test scenarios from business requirements, preparation of Test plan, and test cases.

Run and execute jobs in JCL and validate in CICS screen

Worked in Vision plus credit card modules like CI, ACIS, ACMS in cards Domain

Copy data from one DSN to another and upload files in TSO and validate jobs in jobs spool

Prepare test data and batch calendar

Managed Traceability matrix to trace Business Requirements, Functional Requirements, and Use Cases

Upload test cases to QC and raise defects into QC and tracking till closure

Education and Visa Details

B.E (computer science) from University of Madras

M.B.A from IGNOU (New Delhi)

Visa Status-Green Card

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