Project Management Scrum Master

Sagarika Choudhury (She/ Her)

***** ********* ***** *****

Alpharetta, Atlanta-30004

[+1-770-***-**** or +917*********]

********************@*****.*** (https://www.linkedin.com/in/sagarika-choudhury-02597a111/)

*Professional Summary: *

MBA graduate from ICFAI Business School, Hyderabad, with around 7years of experience in the field of Business analysis (ERP Implementation modules like P2P, Project management, production planning, H2R) & project coordination, ITIL service management, and business transformation consulting.

Recently served as a Project transition PMO & SPOC for SAP production planning (PP) and Asset configuration management team for logistics clients. Proficient in project transition, innovative problem-solving, teamwork, leadership, client relationship management, BRD, FRD, Resource planning, Budget forecasting, SOW Pipelining, Resource Onboarding & Offboarding.

Certifications Skills Tools Known Awards and

Recognitions

- Certified Scrum Master

- PMP Training by PMI

- ITIL Foundation 2011

- Industry-specific

training in Supply Chain

Management

- Project Transition

- Innovative Problem-

Solving

- Teamwork and

Leadership

- Client Relationship

Management

- Project Management

Life-Cycle Methodologies

- Commercial Aspects in

Professional Services

- Incident Management

- SAP ERP Implementation

- Jira Dashboard Creation

- Change Management

- Oracle Implementation

- SOM@SAP

- HP Asset Manager

- Service Now

- Microsoft Project

planner

- Jira Administrator

- Microsoft Visio

ERP’s Known

Oracle, SAP

-Peer to Peer

recognition

- "Pat on the Back"

at Tech Mahindra

- Appreciation at

Accenture for

versatility

*Professional Experience: *

T Systems ICT India Pvt Ltd: Consultant October 2022 – April 2024

- Led project transition for SAP order management team for DHL.

- Business Transition in Budapest and Debrecen, Hungary.

- Managed documentation, daily standup Scrum calls, and SOP validation.

- Prepared project transition workbooks and hosted steering committee calls. Tech Mahindra Ltd: Business Associate and PMO April 2021 – October 2022

- Attended workshops and documented business processes for Oracle ERP implementation.

- Assisted with project financial updates and created Jira dashboards.

- Project Capitalization process, Project Accounting etc

- Managed onboarding/offboarding activities and prepared governance decks.

- Advised on project management processes and participated in business continuity drills. Accenture: IT Infrastructure Analyst January 2017 – April 2019

- Managed resource onboarding/offboarding and prepared utilization reports.

- Conducted root cause analysis and ensured timely resolution of P1 and P2 tickets.

- Maintained project governance and prepared various reports, including SLA and monthly service decks.

*Education:*

MBA in Operations Management from ICFAI University, Hyderabad B. Tech from Silicon Institute of Technology

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