Administrative Assistant Manager

Jennifer Vlk

**** ******** ***., *****, ** *****

708-***-****

*********@*****.***

SUMMARY

Experienced in account management, record-keeping, and collections in the medical industry; successful in establishing and maintaining client relationships; client oriented; deadline driven; ability to successfully engage in team projects and individual assignments; exceptional communication skills; excellent time management skills.

EDUCATION

Morton College Cicero, IL

Associate in Liberal Arts December 2011

Everest College Burr Ridge, IL

Medical Administrative Assistant March 2008

Student Ambassador

EXPERIENCE

Uropartners, LLC

RCM Assistant Manager February 2019-present

1.Provide daily support to the RCM team on claim managing.

2.Handles claim complaints and inquiries.

3.Manage, train and motivate employees

4.Manages team metrics, including individual productivity

5.Provides data and month end reports to the CRS team

6.Create processes and procedures

7.Develops policies

8.Approval and adjustments on claim balances

9.Resolves and investigates multi office billing issues

10.Participates on board committees

11.Manages the training and onboarding of new associates

12.Leads regular staff meetings and huddles

13.Monthly one-on-ones with staff

14.Monitors and approves timecards and PTO requests

Prescient Practice Management April 2010 -February 2019

Medical Biller & Coder-Team Leader

1.Manage the productivity of 8 clinics

2.Successfully bill and code an average of 300 claims in a single day

3.Maintain accounts receivable to reduce debt and mitigate risk

4.Credential/re-credential physicians with third party payers

Salt Creek Surgery Center April 2008 - April 2010

Medical Administrative Assistant

1.Audited medical records for proficiency

2.Managed a multi-line telephone system

3.Vital employee in charge of opening the center to begin a business day

SKILLS

Revenue account cycle manager

Strong multitasking skills

High Achiever

Exceptional communication skills

Excellent critical thinking, organizational and time management skills

Strong attention to detail

Ability to stay on task with little or no management supervision

Various Practice Management Software: Allscripts, Epic, Medisoft, Collaborate MD, eClinicalWorks, HST

Experienced in Microsoft Office: Word, Power Point, Excel

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