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Customer Service Low Voltage

Location:
Virginia Beach, VA
Posted:
August 28, 2024

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Resume:

WAYNE GIBBS

Experienced low voltage cable technician pro cient in working various types of environents plus practical knowledge of Microsoft O ce, Adobe Acrobat, and great customer service skills. 400 Back Acres Ct

Virginia Beach, VA,23454

757-***-****

*********@*****.***

Work Experience

Cavalier Golf and Yacht Club — Server/ Food Runner Verizon Fios — Customer Service representative

Geodesicx Inc. — Engineering Technician

VTG — Mechanical Assembler II

04/2014 to 07/2018, Virginia Beach, VA

Take customers orders which range from cocktails to 3 course meals, and ensure that the service is up to their standards.

07/2018 to 09/2018, Virginia Beach, VA

Go door to door and discover which of the customers on a list is not fully satisfied with their TV, Phone, and Internet service to give them a better deal with Verizon. Maintain a healthy relationship with the customer even after they receive their service. 09/2018 to 04/2020, Chesapeake, VA

Consisted of but not limited to three different settings. A warehouse, office, and shipboard. In the warehouse many of delivery trucks and pallets came cycling through on a daily basis that would require myself to sign off on deliveries and take inventory. Maintain wellbeing of shelf life and cleanliness of the warehouse. The office consisted of data entry, constant virtual training, and inventory count. Shipboard is where all the virtual training came into play with keeping up to OSHA’s standards in a work environment away from the office.

05/2020 to 01/2021, Virginia Beach, VA

Was the Co-Lead onboard the USS Forrest Sherman during a canes(network) upgrade. Mostly consisted of but not limited to installation and removal of cables that consisted of cat-5, heliax, and power. Installation of power panels and cut off switches. Removal and installation of racks. Lead a rigging team with the removal of said racks. Grinding, painting, removal of insulation.

Hardhat Workforce Solutions — Low Voltage Cable Tech POE Enterprises — Low Voltage Cable Tech

Anistar Technologies — Low Voltage Cable Tech

Education

First Colonial High School — Diploma

Tidewater Community College

Old Dominion University

Bryant and Stratton College

02/2021 to 09/2022, Virginia Beach, VA

Worked in mostly commercial settings such as department stores, office buildings, and hospitals installing mag locks, security cameras, and alarm systems. 09/2022 to 01/2023, Norfolk, VA

Continued working in a commercial setting installing CCTV cameras, alarm systems, and mag locks.

01/2023 to Present, Virginia Beach, VA

From early January 2023 until October of the same year was spent in the Midwest working inside of Walmarts upgrading their network infrastructure. The scope of work consisted of installing conduit EMT, running fiber optics, removal and installation of switches, housekeeping, data entry, management of own inventory. Termination of fiber optic cables and a lot of phone calls to the help desk. 09/2010 to 06/2014

09/2014 to 09/2015

09/2015 to 05/2016

05/2015 to 12/2016



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