SV, SHANNON
=i JACKSON
Gretna, LA *****, 504-***-****, sjacksoniesiagmaitcom
PROFESSIONAL SUMMARY
Talented Dispatcher offers skills in coordinating assignments and supporting field personnel. Consistently meets objectives
and flexes easily with last-minute changes. Clear communicator with great recordkeeping abilities.
SKILLS
+ Data Entry * Dispatch Coordination + Driver communication
+ Decision Making + Effective Communication + Emergency Response
+ Attention to Detail + Team Coordination + Computer Proficiency
+ Record Keeping + Problem Solving + Telephone Etiquette
+ Database updates + Paperwork Processing + Dispatch Recordkeeping
+ Teamwork and Collaboration + Microsoft Office + Written Communication
EXPERIENCE
Dispatcher March 2023 - Current
Waste Pro Disposal Covington, Louisiana
+ Received service requests, prioritized responses and optimized utilization of team resources in dispatching personnel
+ Answered phones and provided directions or reroutes to avoid construction or other delays.
+ Managed transportation functions with ERP software and expert planning for daily operations
EDUCATION
High School May 1986
(© Perry Walker, New Orleans, La
Certification Specimen Collector April2024
Polk Medical Testing Solutions, Bridgeton, Mo